*Overview*

We are seeking a Technical Support professional to join our team. The ideal candidate will provide assistance to customers and internal teams, ensuring smooth technical operations.

*Duties*

- Offer technical support to customers via phone and email

- Troubleshoot technical issues and provide timely solutions

- Assist in setting up and configuring software

- Maintain accurate records of customer interactions and technical solutions

*Requirements*

- Proficiency in clerical tasks

- Strong administrative skills

- Excellent phone etiquette

- Ability to computerise data efficiently

- Organisational skills for effective task management

- Data entry accuracy

- Knowledge of Microsoft applications

- Understanding of social media marketing an advantage

Job Type: Full-time

Pay: £28,600.00 per year

Additional pay:

* Performance bonus

Benefits:

* Company pension

* On-site parking

Schedule:

* Monday to Friday

* No weekends

Work authorisation:

* United Kingdom (required)

Location:

* Launceston, Cornwall (required)

Work Location: In person