At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.

We are looking for an experienced Senior Account Manager to join the team. Reporting to the Sales Director - Amazon Global. You will be responsible for helping to grow the business specifically within Amazon UK & US, overseeing the management of the account. The aim is to maximize sales, traffic and conversion by increasing brand visibility, whilst maintaining a strong, commercially beneficial relationship.

What you will be doing:

• External:
• Achieve sales and expenditure targets for Amazon.com and Amazon.co.uk
• Shape and execute Amazon strategy and negotiate annual terms
• Establish strong working relationships with Vendor Managers and AVS team
• Understand nuances of Amazon trade to manage effectively e.g. SIOC packaging, LBB etc.
• Identify opportunities to drive traffic and increase conversion
• Maximise new product launches and category expansion plans
• Manage deal calendar with consideration to effect on off line business
• Agree trade marketing activities and negotiate incremental online campaigns
• Internal:
• Presentation of account performance/plans to internal stakeholders
• Work closely with demand planners on forecasting to maximise availability and sales
• Collaborate with Marketing and Creative teams to tailor content for Amazon
• Guide customer services and supply teams to effectively manage Amazon orders
• Monthly Reporting:
• Turnover and cost of doing business targets
• Demand forecasting

What we need from you:

• Experience in a key account role working with Amazon or other online business
• Well organised, hard-working and highly motivated
• Enthusiastic and action-orientated
• Analytical and numerically strong
• Strong planning/project management skills
• Service & Detail Orientated
• Strong communication and influencing skills
• Proven commercial and negotiation skills

What you will get from us:

• Competitive salary and holiday allowance
• Company performance related bonus
• A pension contribution
• An exclusive staff discount
• 24/7 healthcare appointment support
• Hybrid working – 3 days in office & 2 days from home and flex start/finish times
• External private employee wellbeing support
• Access to Perkbox
• Volunteer days
• Team Recognition scheme
• Training and Development
• Holiday carry-over scheme
• Season-ticket travel loan
• Cycle to work scheme
• Parental Leave support
• Holiday trading (buy/sell) and extra holiday days for long service