Michelmersh are looking to recruit an enthusiastic and committed Assistant Sales Office Manager.

*Key Duties and Responsibilities:*

· Support the Sales Office Manager in overseeing daily operations of the sales office

· Coordinate with production and logistics teams to ensure timely delivery of orders

· Manage customer inquiries, quotations, and order processing with accuracy and efficiency

· Maintain and update sales records, customer databases, and inventory systems

· Assist in preparing sales reports, forecasts, and performance metrics

· Liaise with clients to build strong relationships and ensure customer satisfaction

· Monitor market trends and competitor activity to support strategic planning

· Ensure compliance with company policies, health and safety regulations, and industry standards

· Provide training and support to junior sales staff and administrative personnel

· Handle escalated customer issues and resolve them promptly

*Key Experience and Qualifications:*

· Experience in a managerial or supervisory role, preferably within a sales coordinating environment

· Experience with and strong working knowledge of Salesforce or other CRM systems

· Experience with ERP systems

· Strong understanding of sales processes and customer service principles

· Experience in handling customer escalations and resolving operational issues efficiently

· Familiarity with inventory control, order processing, and dispatch coordination

· Understanding of sales performance metrics and ability to generate and interpret sales reports

· Proficiency in Microsoft Office Suite

*Technical skills and Personality Traits:*

· Excellent communication and interpersonal skills

· Strong organizational and multitasking abilities.

· Detail-oriented with a proactive approach to problem-solving

· Ability to work under pressure and meet deadlines

· Team player with a positive and professional attitude

· Adaptable and willing to learn industry-specific knowledge

If the above role appeals to you and you are looking for a new challenge Michelmersh want to hear from you.

Job Type: Full-time

Pay: £35,000.00 per year

Benefits: * Bereavement leave * Sick pay

Work Location: In person