Associate Director, Support Sales
Location: London
As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
Four Seasons Hotel London at Tower Bridge is looking for an Associate Director of Sales. Manage assigned account profiles in line with Four Seasons standards (MOS), with a focus on revenue generation.
Develop and maintain strong relationships across assigned markets, leveraging industry knowledge and market intelligence.
Plan and execute sales strategies including prospecting, sales trips, sales blitzes, familiarization tours, and virtual/in-person client meetings.
Educate and engage travel advisors through tailored communications, training, and hosted events.
Monitor and report on market trends, booking patterns, account performance, and forecasting.
Collaborate with hotel leadership and support the Director of Sales in managing team initiatives and market insights.
Minimum 5 years of experience in a similar luxury travel sales role with a strong track record in assigned territories.
Deep understanding of high-end leisure travel distribution, global agency networks, and luxury travel consortia.
Proven ability to manage multiple projects, accounts, and priorities in a fast-paced environment.
Highly proficient in Microsoft Office Suite and design tools such as PowerPoint or Canva.
Experience working with CRM systems such as Golden Sales & Catering (S&C) is preferred.
Flexible to travel globally for client visits, tradeshows, and Four Seasons events.
Competitive package including base salary & participation in Pay for Performance Program.
~ Excellent training and career development opportunities.
~ Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service.
~ Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day.
~ Holiday entitlement increases with years of service up to 33 days off.
~ Free Life Insurance.
~ Bupa Dental and MediCash plan available.
~ Season ticket loan & cycle to work scheme.
~ Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
~ Employee Recognition Programmes.
~& Apply
