Aviation Sales & Operations Associate
New Today
Aviation Sales & Operations Associate
Salary: £40,000 - £45,000 per annum (depending on experience)
Location: Office based, Southampton (UK Candidates)
ALTERNATIVELY this position may also be considered for office based in Schaffhausen, Switzerland (EU Candidates)
Hours: Monday to Friday, 8.30am - 17:30pm (40 hour week)
Purpose of the job;
This highly motivated and visible professional will be responsible for assisting department Managers, Sales Managers and their customers in daily activities required to market, sell and support our products. The position will encompass daily interaction with various departments internally, and help with the administration related to supporting Dealer accounts. Other duties include following-up on dealer, partner and end-customer requests. Some travel is required as this individual will attend some major tradeshows to demonstrate product to end-customers, present product seminars, and provide sales support at regional sales events and partner exhibits.
Key Duties & Responsibilities
Become the recognized alternate Garmin point of contact for Garmin dealers and partners and be a customer advocate for them within our organization
Assist in developing, then managing dealer incentives and programs, including support of CO-OP advertising, and promotional rebates
Draft official communications from Garmin to the Dealer network on a variety of topics
Assist with the timely management and facilitation of accurate and engaging responses for the Aviation Sales email inbox with periodic oversight.
Be the recognized “Point Person” for major trade shows owning the coordination and preparation for those designated shows; also assist the sales team in preparing for smaller regional shows
Support New Dealer applications, and setup process, and help with initial customer onboarding. Continue to support internal account management and document retention for each Dealer/Account
Help manage and maintain a centralised Dealer contact database and ensure this is up to date with correct Dealer contact information that’s used for marketing and other Dealer communication
Support Regional Sales and Services Team with customer quotes, and discussions, and help onboard Fleet and Service customers
Work with all necessary departments on new product introduction, including pricing, marketing efforts, and promotion creation. Ensure that all special requirements for the aviation group are implemented/adhered to
Receive, research, answer and follow up on aviation dealer and partner inquiries and requests regarding accounts, products, rates, and services offered
Work closely with Sales Managers to ensure they are informed about any issues pertaining to their accounts such as, accounting issues, lead-times, if sufficient orders are placed, special requests, etc
Assist in developing well-organized and informative product presentations and business proposals, as well as planning and producing content for webinars
Attend trade shows, exhibits and seminars, demonstrate and educate customers on products, articulate competitive benefits of Garmin products and systems
Demonstrates ability to support Sales Managers and Directors with monthly and quarterly sales reports, rebate programs, and shipset tracking
Remain current on changes in policies, procedures and product offerings and continually expand personal technical, system and competitive product knowledge
Assist in collecting and compiling competitive intelligence
Occasionally visit Garmin customers and partners with Sales Managers
Education & Experience
Bachelor’s Degree (or equivalent) in Business or Marketing or a field relevant for successful performance of the essential functions of this job description
Demonstrates at least some limited knowledge of the aviation industry and Garmin aviation products
Either hold a Private Pilots license or have an aviation technical background, or proficiently demonstrate the ability sell the added benefits of Garmin aviation products to customers
English proficiency required, with German and/or French proficiency also desirable.
Must be team and detail oriented, possess a positive attitude, and a strong passion and enthusiasm for customer satisfaction
Ability to present to large groups
Must have the ability to work proactively and effectively with minimal supervision
Ability to prioritize, multi-task and stay organized in a flexible, fast paced and challenging environment
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Must possess demonstrated analytical skills to critically evaluate information gathered
Superior organizational and analytical skills with keen attention to detail and quality – must take great pride in the work you produce.
Particular emphasis and expertise using Microsoft Office, specifically Word, PowerPoint, Excel and Outlook
Must possess the ability to travel (full drivers licence)
- Location:
- Southampton, United Kingdom
- Job Type:
- FullTime
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