Job Summary

About the role

• Lead sales operations at our Aylesbury site, managing the Account Management team.
• Own the end-to-end sales process, including pipeline management, forecasting, and reporting in collaboration with the Head of Sales.
• Develop strategic sales plans to drive growth and meet annual revenue targets.
• Oversee the CRM system and ensure accurate tracking of all customer quotations, from lead to delivery.
• Identify and pursue new business opportunities for Kiwa Product Compliance and Kiwa Electrical Compliance.
• Build and manage Key and Growth accounts, directly and through the mentoring of the team.
• Collaborate with Marketing to align sales activity with digital campaigns, webinars and trade events.
• Work cross-functionally with internal teams and the Kiwa Global Business Sector to unlock global opportunities.
• Lead, mentor and motivate a team of sales professionals to achieve sales targets.
• Ensure regular appraisals, performance feedback, and development support for direct reports.

Do you have what it takes?

• Proven experience working in Testing, Inspection or Certification, ideally within electrical compliance.
• Experience in B2B sales, team management and leadership.
• Skilled in managing expectations across customers, employees, and stakeholders.
• Excellent planning, organisational, and problem-solving abilities.
• Strong client negotiation and relationship-building skills.
• Excellent communication and interpersonal skills across all levels.
• Ability to influence and engage colleagues to achieve shared goals.
• Proficient in IT tools (D365, Microsoft Office etc.).
• Commercially aware, with an eye for market trends and growth opportunities.
• Full UK driving licence and willingness to travel nationwide.

What can you expect from us in return?

• £60,000 per annum
• £5,880 Car Allowance
• Generous Annual Leave – Starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• 37.5 hours per week - Monday to Friday, hybrid working (2 days working from the office, 3 days homeworking) with some travel required
• Private Medical Insurance
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards – paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions
• Life Assurance – 4x your annual salary
• Employee Assistance Programme (EAP) – Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service – Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers – Supporting your health and well-being
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at uk.careers@kiwa.com.