Company Description The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London.The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon tea, beer, wine, cocktail or soft drink at any time of day.

Our mission at is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team, you can have: Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality A competitive salary Pension Scheme Eye Test Vouchers Cycle to work Scheme Staff Uniforms Provided Learning programs through our Academies Job Description As a Conferences & Events Sales Coordinator atNovotel London Greenwich, you willbe responsible formanaging all event enquiries and overseeing the full booking process frominitialcontact through to final event details. You willmaximiserevenue opportunities by converting leads, upselling services, and delivering an exceptional guest experience, all in line with Accor brand standards. In this key role, you will report to the Sales Manager and work closely with the wider Sales team. You will support the efficientorganisationand coordination of onsite conferences and eventsfrom bookings through to deliveryhelping the team achieve sales targets in line with the hotels annual Sales budget. Key Responsibilities Event Coordination Respond to event enquiries efficiently and professionally, adhering to brand standards.

Prepare and send proposals, contracts, and event function sheets.

Maintainaccuraterecords, manage bookings, and update systemsin a timely manner.

Coordinate with internal departments to ensure seamless event delivery.

Meet the needs of confirmed conference business frominitialevent order to post-event follow-up, actively listening to clients to fully understand their requirements.

Ensure effective communication with all relevant departments to guarantee successful execution.

Support the delivery of all services for bookings in line with budgets, incentives, andobjectives.

Coordinate event planning, liaising with departments to confirm all preparations, dietary requirements, and guest numbers, acting quickly to resolve any issues.

Meet clients on the day of their event to ensure a smooth experience.

Complete proposals, invoices, event orders, and various administrative tasks to ensuretimelyexecution of all planned events.

Implement effective time management strategies to meet weekly deadlines.

Sales & Client Relations Build andmaintainstrong relationships with corporate clients, travel agents, and event planners.

Participate in site inspections, client meetings, andfamiliarisationtrips.

Respond promptly to all enquiries and providetimelyfollow-up to secure bookings.

Support account management frominitialinquirythrough tonegotiation, contracting, and upselling.

Collaborate with the Sales and Events team to cross-sell hotel services and support wider promotional initiatives.

Revenue & Reporting Monitor availability and work in alignment with revenue management strategies.

Support forecasting efforts andreportingbusiness trends and performance.

Maintain up-to-date knowledge of the local market, competitor activity, and pricing strategies.

Negotiate with third-party vendors to secure the mostfavourableterms.

Evaluate the success ofspecial eventsandsubmitreports to the Director of Sales & Marketing asrequired.

Assist the Sales team with hosting site inspections andparticipatingin trade shows when needed.

Qualifications About You WereLooking for Someone Who: Haspreviousexperience in event coordination or hospitality sales (preferred).

Demonstrates excellent communication,organisational, and time-management skills.

Isproactive, detail-oriented, and confident managing multiple tasks and deadlines.

Brings a positive attitude and a genuine passion for hospitality.

Is familiar with event booking systems (Opera/S&C experience is a plus, though full training will be provided).

YoullBe Successful in This Role Because You Bring: The ability to manage multiple events simultaneously whilemaintainingaccuracy and composure.

Exceptional communication and negotiation skills, with strong working knowledge of the MICE industry.

Passion and pride in creating memorable, high-quality guest experiences.

Previousexperience in a similar roleevents, banquets, or conference operationspreferably within a hotel.

Strong attention to detail andproficiencyacross Microsoft Office programs.

A natural, friendly approach that helps you build rapport with clients, guests, and colleagues.

Confidence in following up with clients to ensure expectations are met frominitialenquiry through to event delivery, and in sharing valuable feedback with the team.

Excellent personal presentation and professional communication skills.

Knowledge of Opera Cloud or Delphi(desirable but not essential).

Experience in Hotel Sales, Reservations, or Business Development, ideally with exposure to MICE and Events.

A proventrack recordof achieving sales targets and KPIs.

Strong relationship-building abilities with meaningful connections across the corporate or events sectors (advantageous).

High levelsof motivation and self-direction, with the ability to work both independently and collaboratively.

A positive, proactive attitude and a polished, professionaldemeanour.

Experience in lead generation, proactive outreach, and converting enquiries into successful bookings.

What We Offer Part-time contract with flexible scheduling.

Competitive salary and benefits package.

Opportunities for training, development, and career progression within Accor.

Employee discounts across Accor worldwide.

A supportive and friendly team environment.

Additional Information We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us.

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide.

Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach. Excellent communicator with well-developed stakeholder management skills (internal and external) Exceptionally organised with the ability to efficiently prioritise manners. Ability to remain calm when under pressure. Ability to work a flexible roster including mornings, evenings, weekends and public holidays

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

If you feel you are the right candidate,please click apply now! Wed love to hear from you!

One more thing

By working at Novotel London Greenwich you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy, and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

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