Customer Service & Sales Agent

New Today

Duties and Responsibilities:

  • Handle inbound and outbound calls, upselling products and services to clients to ensure profitability
  • Resolve customer-related issues and concerns
  • Handle accounting and invoice-related issues
  • Ensure that client issues are handled appropriately the first time to avoid/minimize client call backs
  • Other duties as assigned

    • Skills and Requirements:

    • Demonstrate PC proficiency in MS Office and web-based applications

    • Ability to learn specialized software programs and navigate company databases

    • Familiarity with standard office equipment

    • Ability to type 40wpm

    • Excellent oral and written communication skills with ability to present data efficiently

    • Strong organizational and multi-tasking skills

    • High level of attention to detail

    • Possess an entrepreneurial spirit, have an upbeat and enthusiastic personality, and be a “people person”

    • Display relationship-building skills

    • Ability to be a team player

    Experience and Education:

  • 2-3 years of inbound sales experience, required
  • 2-3 years of customer service experience, required
  • 2 years of college coursework in business or other related field, preferred
  • High school diploma or equivalent

    • Physical Requirements:

  • Ability to sit or stand, and stay focused for long periods of time
  • Vision correctable to 20/20
  • Finger dexterity for keyboarding and computer usage
    • Apply
    Location:
    Gb
    Job Type:
    FullTime