We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English.
**These positions are Hybrid for London and surrounding areas**
Main Purpose of role:
Responding to English and Danish emails, answering English and Danish calls,Dealing with customer quires on our system and translating replies from English to Danish and Danish to English.To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Danish.You will be communicating directly with customers on the phone, by email, social media and live web chat.You will handle communications from customers enquiries,Updating customer details (address, payment methods),
The Multilingual Consultant will report into the Dutch Team Leader.
You should have:
A natural ability to communicate and empathiseA confident and professional mannerA real willingness to help a customer with their challengeThe desire to have fun at work!
Salary: £26,700 per annum + benefits
Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £5000 per annum
Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior
Agent, Trainer, Quality Support Executive and Team Manager.
Hours: 37.50 per week,Between the hours of 8am - 8pm Monday - Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu.
IIP Accredited Employergreat working culture of fun and sociable team environment50% discount with More bus for monthly and quarterly ticketsPension Scheme with Standard LifeEye test vouchers and discountsDiscounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)Involvement with local charities and fundraising daysCampaign specific benefits including discounts, incentives and prizesRecommend a friend scheme paid reward of £1000Apprenticeships qualifications and career flight path schemesRecognition and reward schemes with Love to Shop Voucher rewards Job Title: Danish Speaking Inbound Sales & Customer Advisor Job Reference: 38482 Salary: £26.7k - 31.7k per year Sector: Location: You Might Also Like