Group & Event Sales Manager
New Yesterday
Group Meeting& EventsManager
Imperial London Hotels Group
40hoursaweek(Flexible5/7days)
£60,000(Dependentonexperience)+Benefits
In joining our team, youll be immediately welcomed into the Imperial London Hotels (ILH) FamilyofHotels wherewehavearichhistoryofover200yearsofhospitalityexperience creatinguniqueguestexperiences.
Our eight hotels are all located in the heart of Bloomsbury, Central London. From our charming 34-bedroomboutiqueMortonHoteltoourlarge standlivelyRoyalNationalhotelwithahuge 1630-bedrooms.Collectivelyour8hotels haveafantasticvarietyofmeetingsandevents spaceswithflexibilitytoaccommodatearound-tablediscussionfor6peoplealarge conferenceattendedbyover700delegateswithinour28meetingrooms.
WearenowrecruitingforaGroup Meetings&Events SalesManagertojoinourvibrant team . Wedon't want youtoworkforus, wewant youto workwithus and be part of our ILH Family.
Inthisexcitingrole,youwillbereportingtoourHeadofSalesandimplementingstrategiestoachieve our Meetings & Event sales & revenue targets. Responsible for generating new sales, networking,andnurturingourexistingclients toincreaserevenues acrossthehotels.
What you'llbedoing
As the Group Meetings & Events Manager, you will be a pivotal leader in shaping the future of our M&E operations across Imperial London Hotels. Leading a dedicated team of 8-10 professionals, you will drive revenue growth, streamline processes, and deliver outstanding experiences for clients and delegates, all while embodying our commitment to exceptional hospitality and operational excellence. This is an exciting opportunity to make a lasting impact, working collaboratively with hotel operations and marketing teams to bring our brands vision to life.
Inspire and Lead : Provide visionary leadership to the M&E team, fostering a culture of collaboration, accountability, and high performance to exceed targets and enhance team capabilities.
Drive Revenue Growth : Cultivate a sales-driven environment, leveraging training and incentives to boost booking conversions and grow market share.
Harness Data Insights : Develop robust data reporting systems to uncover opportunities for revenue optimization and operational improvements, ensuring informed decision-making.
Build Lasting Relationships : Nurture key client partnerships, delivering tailored experiences that reward loyalty and encourage repeat business.
Streamline Operations : Review and refine standard operating procedures (SOPs) to ensure clarity, consistency, and efficiency in all M&E processes.
Optimize Systems : Audit and maintain M&E platforms, ensuring accurate, up-to-date content and seamless functionality aligned with brand standards.
Enhance Guest Experiences : Regularly evaluate guest journeys, using feedback to implement innovative improvements that elevate delegate satisfaction.
Amplify Our Brand : Collaborate with the Brand & Marketing team to create compelling campaigns that showcase ILHs M&E offerings to a wider audience.
Who Were Looking For
A proven leader with 5+ years of experience in M&E management within hospitality, demonstrating success in revenue growth and team leadership.
Strong commercial acumen, with expertise in sales strategies, data analytics (e.g., Tableau, Excel), and CRM systems (e.g., Delphi, Opera).
Exceptional interpersonal and communication skills, with a talent for building relationships and influencing stakeholders across all levels.
A degree in Hospitality Management, Business, or a related field; certifications like CMP are a plus.
A passion for delivering outstanding guest experiences, with a proactive, innovative approach to process improvement in a fast-paced, luxury environment.
Alignment with our values of hospitality, integrity, excellence, and community, with a commitment to creating memorable moments for every guest.
Why Join Us?
Be Part of a Legacy : Join a family-owned business with a rich history and a forward-thinking vision, where your contributions shape our future.
Competitive Benefits : Enjoy a competitive salary, generous holiday allowance, pension scheme, and exclusive staff discounts across our hotels and dining venues.
Career Growth : Access tailored training and development opportunities to support your professional journey within our dynamic group.
Vibrant Work Environment : Work in the heart of London, surrounded by a passionate team dedicated to delivering excellence in hospitality.
Whats in it for you
28 days holiday, increasing with length of service up to 33 days (including bank holidays)
Access to ILH Training Academy programmes, apprenticeships and supported study scheme
Access to Holiday Purchase Scheme
Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items.
Access to an interest-free Season Ticket Loan or Travelcard Loan
Team member flat rate discount & 50% discount to friends and family at any of our hotels
50% discount at ILHs nine food and beverage outlets
Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage
Access to an employee funded Health Cash Plan
Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets
Access to Early Pay - instantly access a portion of the pay youve already earned
Access to shopping discounts across several high-street brands and online retailers
Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology
Access to mental health first aiders support & well-being support
Access to our Employee Assistance Programme by Hospitality Action
You can explore additional benefits here.
TPBN1_UKCT
- Location:
- Central London
- Job Type:
- FullTime