Head of Sales and Events
New Today
What This Role Is Here To Do (Role Purpose)
Beyond immediate venue sales, the Head of Sales & Events will establish scalable systems, teams, and standards to support Poolhouse’s expansion into new markets and territories. Success in this role will be defined by the ability to deliver ambitious revenue targets, elevate the events proposition, foster long-term client and partner relationships, and create a repeatable sales and events model for growth across multiple geographies.
Experience Obsessed | Take Care | Seek Excellence | Integrity | Elite Sports Team Mentality
Skills, Knowledge and Expertise
• Strategic thinking: ability to define a long-term commercial roadmap aligned with company goals
• Sales execution: deep understanding of sales pipeline management, CRM, and outreach tactics
• Analytical mindset: confident using data and insights to shape decisions and optimise performance
• Negotiation & influencing: exceptional interpersonal and persuasive skills with clients, partners, and stakeholders
• CRM & tech-savvy: strong command of CRM systems and digital sales tools
• Financial literacy: ability to manage budgets, forecast revenue, and deliver ROI-driven results
• Commercial acumen: clear understanding of how sales decisions impact broader business performance
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Behaviours & Attributes
• Results-driven: highly motivated to exceed targets and build a commercially successful operation
• Growth mindset: comfortable with change, ambiguity, and fast-paced environments
• Collaborative: thrives in cross-functional teams and values integrated approaches to problem-solving
• Entrepreneurial: self-starter with initiative and creativity to develop new revenue streams
• High integrity: upholds the brand values and leads with transparency and fairness
• Customer obsessed: deeply attuned to delivering outstanding guest and client experiences
• Leadership presence: inspires confidence internally and externally; a credible ambassador for the Poolhouse brand
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Qualifications & Requirements
• Degree in Business, Hospitality, Marketing, or related field preferred
• Professional sales certifications advantageous but not essential
• Willingness to travel nationally and internationally as the business expands
• Eligibility to work in the UK
Benefits
- Pre‑Opening & New Venue Launch: Land with impact and accelerate to steady-state performance.
- Venue Sales & Commercial Performance: Deliver world-class results across venue sales and event performance.
- Events Proposition & Experience Design: Design events that guests love and teams can deliver flawlessly.
- Demand Generation & Lifecycle Marketing: Build a healthy funnel and nurture it into long-term loyalty.
- Key Accounts & Enterprise Sales: Win, grow, and retain high-value accounts.
- Sales Operations, Enablement & Tools: Equip the team with playbooks, training, and technology that scale.
- Data, Analytics & Forecasting: Make every decision data-informed and future-focused.
- Cross‑Functional Leadership: Align Sales, Marketing, and Operations around one commercial plan.
- Team Leadership & Development: Build a high‑performing, values‑led team.
- Budget Ownership & Commercial Reporting: Invest where it counts and prove the return.
Benefits
- Private Medical Insurance
- Salary Sacrifice Scheme
- Employee Assistance Programmes
- Perks and Discounts platform
- Poolhouse Venue Discount
- Birthdays off
- Location:
- London
- Job Type:
- FullTime
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