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Job Title: Head of Sales and Operations

Location: United Kingdom

Salary: From £70,000 plus bonus

Travel: Nationwide travel required

Lead Growth. Drive Performance. Shape the Future of Water Treatment.

Are you a strategic leader with deep expertise in water treatment, a track record in sales and operational delivery, and the drive to scale a high-performing business?

IWS Water Hygiene, part of South Staffordshire Plc, is a market leader in water hygiene, legionella control, and treatment solutions.

We are now entering a major growth phase in our Water Treatment Division and we're seeking a commercially focused, technically confident Head of Sales and Operations to lead the charge.

The Role

This is a pivotal role with full responsibility for both sales strategy and operational execution across our Water Treatment Division. You’ll lead a national team, drive new business growth, and ensure consistent, high-quality delivery to clients across industrial, commercial, and public sectors.

Key Responsibilities

• Lead the sales, technical, and operational strategy for the Water Treatment Division
• Build and lead a high-performing sales and service team, expanding our technical, commercial, and field capabilities
• Deliver on revenue, margin, and customer satisfaction targets
• Build and manage a national sales and service team, including technical consultants and field engineers
• Expand our footprint in key sectors: manufacturing, pharma, facilities management, utilities
• Oversee operational delivery ensuring quality, compliance, and efficiency
• Develop and maintain senior-level client relationships
• Collaborate with the executive team on innovation, pricing, and business model evolution
• Be part of a senior leadership team helping to guide the wider business strategy for IWS
• Represent the division across industry forums
  
  

• Experience leading commercial and operational teams in water treatment
• Strong commercial acumen and a track record of delivering growth
• Technical expertise in water systems (cooling towers, boilers, softeners, etc.)
• Excellent leadership and team development skills
• Experience with public sector and industrial clients
• Relevant industry qualifications (Legionella control, water hygiene, chemical/process engineering)
• Understanding of compliance frameworks (e.g., HSG274, BSRIA)
  
  

• A competitive salary from£70,000per annum plus bonus
• Company car or car cash alternative
• Company pension with employer contribution
• Store discount for personal shopping needs
• 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health
• 20 days holiday (plus 8 bank holidays)
• Eyecare vouchers – via Specsavers
• Employee Assistance Programme (EAP)
  
  

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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