Social network you want to login/join with:

We're searching for a results-driven, high-energy sales professional with a proven track record in RTP materials handling & packaging sector to lead and manage our highly experienced sales team to drive new business & growth.

Key Responsibilities:

• Sales - Grow profitable revenue year on year. Implement the sales strategy and annual sales plans for key sectors in the business, adjusting if required. Lead, manage, motivate, and develop the sales team using appropriate metrics, KPIs, training, and development to drive performance and profitable growth. Own the Sales Pipeline and drive sales growth through expanding existing contracts and securing new business.
• Client retention – ensure customer retention is optimized through excellent account management and first-class customer service. Promptly identify and resolve issues.
• Forecasting – provide accurate forecasts for existing and new customers/products, taking actions to maintain performance against plans.
• Pricing – optimize pricing to maximize profitability. Collaborate with the Managing Director and Finance Business Partner to set and enforce pricing and authority levels. Ensure compliance and review pricing policies regularly.
• Customer Satisfaction – lead initiatives to measure and improve customer satisfaction levels through Net Promoter Score (NPS).
• Product Development – review, upgrade, or retire existing products; develop and introduce relevant, profitable new products to the market.
• Marketing & Digital – work effectively with marketing to create and implement cost-efficient product marketing and communications strategies that drive profitable sales growth.
• Debt – collaborate with colleagues to minimize and collect overdue customer debt.

Head of Sales

phs Teacrate

Nationwide travel required

We're searching for a results-driven, high-energy sales professional with a proven track record in RTP materials handling & packaging sector to lead and manage our highly experienced sales team to drive new business & growth.

Key Responsibilities:

• Sales - Grow profitable revenue year on year. Implement the sales strategy and annual sales plans for key sectors in the business, adjusting if required. Lead, manage, motivate, and develop the sales team using appropriate metrics, KPIs, training, and development to drive performance and profitable growth. Own the Sales Pipeline and drive sales growth through expanding existing contracts and securing new business.
• Client retention – ensure customer retention is optimized through excellent account management and first-class customer service. Promptly identify and resolve issues.
• Forecasting – provide accurate forecasts for existing and new customers/products, taking actions to maintain performance against plans.
• Pricing – optimize pricing to maximize profitability. Collaborate with the Managing Director and Finance Business Partner to set and enforce pricing and authority levels. Ensure compliance and review pricing policies regularly.
• Customer Satisfaction – lead initiatives to measure and improve customer satisfaction levels through Net Promoter Score (NPS).
• Product Development – review, upgrade, or retire existing products; develop and introduce relevant, profitable new products to the market.
• Marketing & Digital – work effectively with marketing to create and implement cost-efficient product marketing and communications strategies that drive profitable sales growth.
• Debt – collaborate with colleagues to minimize and collect overdue customer debt.

Skills and Knowledge Required:

• Significant experience within the RTP sector in a senior sales leadership role.
• Proven track record of driving profitable sales & EBITDA growth.
• Prior experience of setting and managing an effective commercial strategy.
• Proven experience managing sales teams and driving performance using KPIs.
• Experience of personally leading bids and sales processes.
• Strong negotiating and commercial skills – a proven ability to accurately price business opportunities and develop bids.

Key KPIs:

• Profitable sales growth year on year (£ revenue and gross margin).
• Customer retention (% and £).
• Customer satisfaction (NPS).
• Commercially appropriate pricing which is regularly reviewed and changed to optimize profitable growth (£ gross margin).
• Chasible commercial contracts which are signed and do not expose phs to inappropriate risk.

In return for your commitment and expertise at phs Group:

• Attractive basic salary plus bonus structure
• Company car / car allowance
• National travel required
• Hybrid working
• Buy / Sell holiday scheme
• Real savings with major supermarkets and retailers through employee discounts with phsPerks
• Access to Digital GP for you and your household
• Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance, and more…