Inbound Sales Executive

New Today

At Unique Senior Care, we specialise in one thing:  people . We’re proud to provide outstanding home care services to older people, helping them stay safe, happy, and comfortable in the place they love most: their own home. We are looking for a compassionate and driven  Inbound Sales Executive to join our supportive team.
About the Role As the  first point of contact for people seeking care, you will play a crucial role in shaping their journey with us. Every conversation matters – whether someone is enquiring for themselves or for a loved one. You’ll: Have experience in the care industry doing a similar role. Handle incoming calls and emails with empathy and professionalism. Guide enquiries through to a care consultation with our local Registered Care Managers. Build trust by listening carefully, offering reassurance, and providing tailored information. Work closely with our Marketing team to deliver thoughtful, timely communications to clients throughout their journey with us. Support the transition to a new CRM system, helping us continually improve how we connect with clients.
This is a rewarding position where your ability to listen, understand, and support families will directly impact people’s lives.
Is this Role Right For You? This role will suit you if you: Thrive on helping people – you enjoy guiding others through important, sometimes emotional decisions. Have excellent communication skills – whether by phone, email, or online, you know how to build trust and confidence. You are naturally empathetic – you understand that compassion is just as important as professionalism. Enjoy achieving goals – you’re motivated by meeting targets, but never lose sight of the human connection. Love being organised – you take pride in managing details, processes, and follow-ups seamlessly. Ideally you will have a background in care
Why Join Unique Senior Care ? Purpose-driven work: Every call you take has the power to make a difference in someone’s life. Supportive culture: We value respect, dignity, and compassion – for both clients and our team. Professional growth: As we expand, so do your opportunities to learn, develop, and progress. Stability: A full-time, permanent role with a competitive salary and the chance to grow with a trusted, award-winning care provider. Team spirit: You’ll be part of a friendly, collaborative team where your ideas and contributions are genuinely valued.
What You'll Bring Experience in a telephone-based role (sales, customer service, or similar). Confidence in engaging with people and building rapport quickly. Strong administration and organisational skills. Excellent listening, verbal, and written communication skills (email, social media, webchat, etc.). Self-motivation, high energy, and a drive to succeed. IT literacy (experience with CRM/marketing tools is a bonus).
Benefits of Joining Us Competitive salary –  £31,000 Comprehensive  training and development to support your growth Company pension scheme Employee referral scheme Access to our  Employee Assistance Programme , including mental health counselling Birthday voucher to celebrate your special day Paid holiday entitlement Blue Light Card offering discounts across retail, leisure, and travel .
Apply
Location:
Stratford-Upon-Avon, Warwickshire, United Kingdom
Job Type:
FullTime

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