Vox Consultants are currently looking for a Operations Manager.

We’re looking for an experienced Operations Manager to lead the delivery of a high-profile Private Finance Initiative (PFI) contract across Avon & Somerset Courts, including Bristol Magistrates Court, North Somerset Courthouse, and Queensway House. This is a fantastic opportunity for someone with strong PFI contract management experience who can confidently handle the challenges of compliance, lifecycle planning, and stakeholder engagement within a public sector setting. You’ll lead a team of up to 20 people, driving operational excellence and ensuring the highest standards of service across three key justice sites. Key Responsibilities Lead the delivery of a multi-site PFI contract, ensuring compliance with all contractual and lifecycle requirements Oversee budgets, service delivery, and performance to deliver long-term value and sustainability Support, coach, and develop Site Managers, ensuring statutory compliance and client satisfaction Manage supplier relationships, meeting all KPIs and SLAs Maintain health and safety standards across all locations Plan and deliver annual maintenance and long-term lifecycle schedules Lead client meetings and monthly performance reviews Promote a culture of governance, compliance, and customer excellence Analyse performance data and share insights with site teams Conduct staff performance reviews and support team wellbeing Drive continuous improvement and sustainability initiativesAbout You Minimum 2–3 years’ experience managing PFI contracts, ideally within the public sector or justice environment Strong leadership background managing multi-site operations and diverse stakeholder groups Proven financial and budget management experience Relevant technical or FM qualifications (e.g., IWFM, NEBOSH) preferred Excellent communication, problem-solving, and decision-making skills Resilient, proactive, and customer-focused