Join to apply for the Regional Vice President, EMEA Sales North role at Twilio Who We AreAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our remote-first culture promotes connection and global inclusion, and your career at Twilio is in your hands. About The Job This role will lead the North sub-region of EMEA sales, with a focus on the UK/I market. Reporting to the VP of Sales, EMEA, you’ll drive strategy, execution, and growth by leading FLMs and AEs to acquire and expand customer relationships. You’ll apply your CPaaS, CCaaS, CX, and marketing expertise to scale Twilio’s presence. You will also be a champion of inclusion, fostering a diverse, high-performing team aligned with Twilio’s values and long-term vision for global growth. Responsibilities

Build a predictable business that has the ability to meet and exceed ambitious growth targets on a quarterly and annual basis Develop and execute GTM strategies to:

Identify and grow key verticals & use cases for Twilio in Northern Europe Tailor GTM approaches across heterogeneous countries balancing scalability with localization based on market maturity, product-market fit, and customer expectations Build repeatable outbound programs to generate sales-led pipeline Drive close alignment with cross-functional teams (e.g., Marketing, Product, Deal Desk, Legal) Collaborate with the Partner team to strengthen Twilio’s ecosystem in EMEA by aligning direct sales with partner-led strategies, while operationalizing our GTM Partner motion for maximum efficiency and effectiveness

Spend significant time in-market meeting directly with customers and prospects, cultivating new business opportunities, and representing Twilio with senior stakeholders Engage with customers across roles (application owners, software engineering leaders, product managers, entrepreneurs, and line-of-business leaders) to help them build their businesses and drive innovation using Twilio solutions Support your team by helping them build and advance pipeline, collaborate across functions to execute complex deals, and lead strategic prospect and customer meetings. Conduct weekly 1:1s with each team member, providing tactical and strategic deal guidance, motivation, and career development Stay customer-focused, metrics-driven, and share a consultative sales approach to help your team succeed Run a disciplined forecast, consistently exceed goals, and deliver clear guidance to executive management Build and lead a high-performing team to deliver optimized margins and strong gross profit results

Qualifications

10+ years of solutions selling experience at a software company, including 5+ years in CPaaS and 3+ years in sales leadership (including second-line leadership) Market expertise: Deep understanding of the messaging, voice, email, and CCaaS competitive landscape in Northern Europe with a structured perspective on how Twilio can win Regional Leadership: Ability to balance scale GTM with localized execution across Northern Europe, dedicating meaningful time in-market Leadership: Ability to assess, develop, and reshape teams; mentor, coach, and inspire to achieve improving results; set goals and processes that drive net-new growth Teamwork & Collaboration: Strong consultative relationships with external partners and internal cross-functional teams Analytical Mindset: Data-driven decision making with pipeline and forecast management skills Operational Rigor: Track record of pipeline discipline, forecasting accuracy, and meeting/revenue goals Communication: Strong verbal and written communication across levels Education: Bachelor’s degree and related work experience or equivalent

Location This role will be remote AND based in the United Kingdom. Travel Approximately 20% travel to connect with customers in-person. What We Offer Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and location-based offerings. Twilio thinks big. Do you? We value Twilio Magic and empower employees to build positive change in their communities through volunteering and donation efforts. If you’re ready to unleash your full potential, apply now. If this role isn’t a fit, consider other open positions. Equal Opportunity Employer Twilio is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy and related medical conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or other legally protected characteristics. We also consider qualified applicants with criminal histories in accordance with applicable laws. Twilio participates in the E-Verify program where required.

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