*Sales Administrator & Estimator Job Specification*

AM Labels is a successful internet-based company, specialising in label manufacturing, mobile computing and label printing systems and now wishes to recruit a Sales Administrator and Estimator.

*Individual Responsibilities:* * Gain knowledge of the company’s products, including the label products manufactured in-house. * Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system. * Use the label quoting system to cost jobs manufactured in-house. * Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business. * Plan and prioritise sales activities using the CRM system to its maximum capability. * Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies). * Process sales orders and raise purchase orders. * Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing. * Assist the Systems team with preparing quotations. * Help train new members of staff. * Log non-conformances when appropriate and ensure a good customer outcome.

*Skills / Qualifications:* * Strong work ethic. * Excellent verbal and written communication. * Good numerical skills. * A professional approach to dealing with customers. * Ability to quickly learn about complex and technical / IT products. * Ability to multi-task and work under pressure. * Familiar with Microsoft office and a CRM system. * Purchasing / estimating experience would be an advantage. * Good spreadsheet skills (Excel).

*Experience Requirements:* * At least 2 years’ experience in sales administration.

*Salary* * £26,000 to £28,000 per year

*Hours / Holidays* * 37.5 hours per week onsite at Kettering office * 9.00 to 17.30 Monday to Thursday, 8.30 to 17.00 Friday * 28 days holiday including bank holidays, rising by 1 day per years service up to a maximum of 33 days * Birthday off

*Benefits* * Company pension * Free parking * Birthday off * After 12 months service opportunity to join: * Gym membership * Private medical insurance

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Benefits: * Company pension * Free parking * Gym membership * On-site parking * Private medical insurance Schedule: * Day shift

Ability to commute/relocate: * Kettering, NN16 8TD: reliably commute or plan to relocate before starting work (required)

Application question(s): * Do you have any experience of quoting customers?

Experience: * Sales administration: 2 years (required)

Work Location: In person