Position: Sales Administrator

Location: Hemel Hempstead Business Park (You'll need a car - free parking provided!)

Salary: £25K - £29K

Hours: Monday to Friday, 9am – 5.30pm (Hybrid – work from home on Fridays)

Contract: Permanent, full-time

About Our Client:

Our client is a powerhouse in the children’s toy sector, known for creating smiles, sparking imaginations, and delivering magical moments through their award-winning toys, games, and experiences. With decades of experience and a strong global presence, their products can be found in top retailers worldwide, from London to New York and beyond.

Based in stylish, modern offices in Hemel Hempstead, their team is passionate, creative, and fun to work with. As they continue to grow, they’re looking for ambitious, detail-loving team players to join the adventure.

What You’ll Be Doing:

As a Sales Administrator, you’ll be the go-to person for ensuring orders are processed smoothly, customers are supported brilliantly, and everything behind the scenes is running like clockwork.

Key Responsibilities:

• Processing B2B and B2C sales orders across global platforms (Amazon, eBay, Macy’s, Target, Costco – training provided)
  
• Creating invoices, credit notes and uploading to customer portals
  
• Coordinating with UK & US logistics partners to ensure timely dispatch
  
• Helping manage key retail accounts
  
• Preparing commercial invoices, packing lists, and export documentation
  
• Handling customer service queries (email and phone)
  
• Coordinating courier collections and sample orders
  
• Preparing for sales meetings (gathering samples, arranging refreshments, etc.)
  
• Supporting sales teams with exhibitions and demo stock management
  
• Keeping product and logistics documentation accurate and up to date
  

Why You’ll Love It:

• Work with a passionate and friendly team in the exciting toy industry
  
• Enjoy hybrid flexibility with Fridays at home
  
• Be part of a vibrant, creative and supportive environment
  
• Opportunities for personal and professional growth
  
• Free parking and great local amenities
  
• Contribute to products that bring joy to families around the world
  

If you're proactive, organised, and ready to join a team where your skills will shine – we’d love to hear from you. Apply now and become part of something truly special. We will contact successful candidates within 5 working days.

• Proven experience within an Administrative role or Sales Support
  
• Highly organised with strong multitasking skills
  
• Proficiency in Microsoft Office, especially Excel
  
• Excellent written and verbal communication skills
  
• Exceptional attention to detail
  
• A team player who’s happy to help out and thrives in a fast-paced environment