Sales Advisor

Sales Advisor - Timber Merchant

Silverstone, Northamptonshire | £28,000 - £30,000 + Benefits
Inbound Sales | Customer Service | Trade Counter Support

Do you enjoy building relationships, delivering great customer service, and spotting opportunities to grow business? This is your chance to join a respected timber merchant with over 130 years of history, supplying quality products across the UK.

Our client, one of the UK's longest established timber merchants, is looking for a Sales Advisor to join their team in Silverstone, near Northampton. You'll be office-based, handling incoming sales orders and enquiries, with the commercial savvy to upsell, cross-sell, and pick up the phone to grow accounts further. From time to time, you'll also support the trade counter - so you'll be comfortable face-to-face with customers as well as on the phone.

What you'll be doing

* Managing incoming sales enquiries and processing orders efficiently
* Building strong relationships with customers, providing excellent service every time
* Spotting opportunities to grow business, following up proactively by phone
* Supporting the trade counter when needed, dealing with walk-in customers confidently
* Working closely with colleagues across the branch to ensure smooth operations

Who you are

* Experienced in inbound sales, customer service, or account management
* Ideally from a merchant background (builders' merchants, timber, or similar) e.g. Travis Perkins, Hewsons, Grant & Stone
* Commercially sharp with the confidence to upsell and develop accounts
* Strong communicator with good admin and organisational skills
* Based within a commutable distance of Silverstone and happy to work on-site full time

What's on offer

* £28,000- £30,000 salary + benefits
* The chance to join a long-established, well-respected business with a loyal customer base
* A varied role with both office-based sales and customer-facing trade counter work
* Supportive team culture and opportunities to develop

If you're customer-focused, commercially savvy, and ready to roll up your sleeves in a busy merchant environment, this could be your next move. Apply now This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Posted: 01/10/2025