CustomerAdvisor Dealingwithcustomersbothfacetofaceandonthephone Cheltenhamnewsite £27-£30k TuesdaytoSaturday8.30am-5pm Greatopportunitytomakethisyourown! WhatYoullBeDoing ActingasthefaceandvoiceofthenewCheltenhamsite,greetingallcustomersandvisitors. Handlingcustomerenquiriesinperson,overthephone,andviaemailinaprofessional,friendlymanner. Guidingcustomersthroughthefullsalesjourney:fromenquirytotourtoreservationtomove-in. Convertingleadsintobookingsandpromotingunits,contentsprotection,packagingandadd-onservices. Managingbookings,payments,moveins,renewalsandcustomerrecordsthroughtheCRM(HubSpot). SupportingthewiderbusinessbyrespondingtosalescallsandemailenquiriesforadditionalUKsites. Ensuringthefacilityisclean,secure,presentable,andfullyoperationalatalltimes. Conductingdailysitechecks,includinggates,units,lightingandsecuritysystems. Maintaininghighstandardsofhealth&safetyandensuringfullcompliancewithcompanyprocedures. Reportingmaintenanceissuesandsupportingoperationaltasksasrequired. Takingownershipofsiteperformance,customersatisfaction,andsalesresults. MustHaves 23yearsexperienceinacustomer-facingsalesorcustomerservicerole. Provenabilitytoconvertenquiriesintosales(phoneandinperson). StrongITskills,incl...