Sales and Customer Support Representative

Location: Sefton (Liverpool) Salary: £28,000 (rising to £30,000 after 6-month probation) Hours: Mon–Thurs 8:30am–5:00pm | Fri 8:30am–4:30pm

Are you ready to build a career in sales but want to start in a role that gives you a deep understanding of the customer journey? This opportunity is perfect for someone who’s confident on the phone, thrives in a busy team, and is looking to grow into a full sales position.

My client a successful and growing manufacturing business, is looking for a passionate and proactive Sales & Customer Support Representative to be the heartbeat between their customers and  internal teams. You’ll gain hands-on experience, build relationships, generate leads and over time have the opportunity tp develop into a fully-fledged member of the external sales team.

What you’ll be doing

Build relationships with existing customers and generate new leads Support the sales team with warm and cold calling, email campaigns and follow-ups Monitor website activity and identify opportunities using tracking software Coordinate customer orders from quote through to delivery Collaborate with teams across planning, production, and logistics Resolve queries and complaints quickly and professionally Track performance and create reports using Excel, Microsoft Dynamics CRM and Power BI Attend sales meetings and contribute ideas Pr...