Sales Associate - Luxury Retail (Full Time) Moleskine Location: London Westfield White City Are you passionate about luxury stationery and providing exceptional customer service? Do you thrive in a dynamic retail environment where creativity meets productivity? Moleskine, the renowned Italian manufacturer of exquisite notebooks, planners, and accessories, is seeking enthusiastic individuals to join our team in Milan, Italy. As a Sales Associate at Moleskine, you will play a pivotal role in driving sales productivity, enhancing customer service levels, and maintaining the impeccable standards of our brand. What will you be doing on a daily basis? Customer Service • Be a brand ambassador, embodying the essence of Moleskine in every interaction. • Elevate the retail experience by delivering friendly, courteous, and efficient service to every customer. • Master the art of upselling with confidence and finesse. • Stay updated on competitor ranges and price points to provide informed recommendations. • Handle customer inquiries and complaints with professionalism and empathy. Visual Merchandising • Bring our brand to life by implementing captivating visual merchandising changes. • Ensure that products are impeccably presented and the store maintains a pristine appearance. Stock Control • Assist in maintaining optimal stock levels through replenishment and accurate processing of deliveries. • Keep stockroom areas organized and efficient. The right skillset for this role includes: • Previous experience in retail or customer service preferred. • Excellent communication and interpersonal skills. • Strong attention to detail and organizational abilities. • Passion for luxury stationery and design. The benefits for this exciting role include: • Competitive salary and incentives. • Opportunities for career growth and development. • Discounts on Moleskine products. • A supportive and collaborative work environment. If you're ready to embark on a rewarding journey with a globally recognized brand, apply now to join the Moleskine team and be part of something extraordinary