We are seeking a dynamic and motivated Sales Associate to join our team, based in Oxford Streets most prestigious store, working for a luxury Stationer that’s brand is renowned for its fine craftsmanship and high-quality products.

The role

The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Associate, you will play a crucial role in enhancing the customer experience through effective merchandising and upselling techniques. This position requires strong organisational abilities and the capability to manage time efficiently in a fast-paced retail environment.

Responsibilities

• Greet customers warmly and assist them in locating products.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Engage in upselling techniques to enhance sales opportunities.
• Maintain an organised and visually appealing sales floor through effective merchandising.
• Handle transactions accurately, ensuring basic math skills are utilised for cash handling.
• Demonstrate excellent phone etiquette when responding to customer calls.
• Collaborate with team members to achieve sales targets and maintain store standards.
• Keep up-to-date with product knowledge to assist customers effectively.

Could this be you?

• Proficiency in English is essential; bilingual or multilingual abilities are highly desirable.
• Strong communication skills with the ability to engage effectively with customers.
• Basic math skills for handling transactions and inventory management.
• Excellent time management skills to prioritise tasks efficiently.
• Organisational skills to maintain an orderly work environment.
• Previous experience in retail or sales is advantageous but not mandatory.
• A keen interest in merchandising and visual presentation is preferred. Join our team as a Sales Associate and contribute to creating a welcoming shopping experience for our customers!