Head of Talent Acquisition at Hand Picked Hotels

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today remains a family-owned group with 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts extraordinary locations from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. While each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight guests with magical experiences that offer a true escape from the everyday.

About the role:

Responsibilities

• Set and implement the sales strategy for Travel Management Companies (TMCs and key UK venue finding agents) across the HPH group (all divisions), focused on the transient and MICE segment for 3 divisions.
• Manage existing accounts and contacts, negotiate and implement contracts, while targeting new business opportunities and customers via the TMC network and venue finding agents.
• Work closely with the Divisional Sales Directors for each of the three HPH divisions (Luxury, Events, Channel Islands) and the Director – National Accounts to ensure a coordinated, joined‑up, and well‑executed sales approach in the MICE segment.
• Maximise exposure on consortia and preferred travel programmes through effective management of the corporate and meetings RFP process.
• Develop and implement strategic sales plans to source, drive, and grow revenue across the TMC/MICE segments for the HPH portfolio.

Qualifications

• 10+ years of experience in hotel or events sales within a 4‑or 5‑star environment, with strong knowledge of TMCs, consortia and MICE.
• Highly proactive, motivated to drive business growth and exceed targets, with relentless drive to pursue opportunities.
• Ability to negotiate contracts, pricing and other terms with key clients, build and maintain strong relationships with key clients.
• Excellent organisational skill to manage multiple accounts and projects simultaneously.
• Excellent influencer at all levels including senior stakeholders and relevant key liaisons at hotel level.
• Outstanding communication skills both verbally and written.

Benefits

Compensation

A competitive salary package plus bonus discussed at interview stage.

Benefits

• Company pension scheme with a generous employer contribution.
• Life assurance and family private medical insurance.
• Employee Assistance Program to support you with whatever life throws at you.
• Company sickness scheme benefit.
• 28 days holiday including bank holidays.
• Forward career progression with access to our in‑house and external training programs, including apprenticeships and other recognised hospitality industry courses.
• Discounted colleague stays in our hotels and on food & drink.
• Annual loyalty awards such as afternoon teas and overnight stays.
• Online retail discount platform offering thousands of savings with high‑street retailers and restaurants as well as a health and well‑being platform.
• Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.