Sales & Events Executive - Immediate StartWorking Pattern: Monday to Friday, 9:30am–5:30pm or 10:30am–6:30pm, with flexibility to work one Saturday per month. One remote day per week included.
\nHourly rate: £14.00 - £17.00
\n
\nThis is an incredibly exciting opportunity! A hands-on role for a Sales & Events Executive to join a fast-paced team within the hospitality sector, focusing on group reservations and private event bookings. This position involves managing a large volume of inbound enquiries, turning interest into confirmed business while delivering an outstanding customer journey from start to finish. Work with an incredible team in a varied and exciting role!
\nExperience with Collins/Design My Night CRM highly desirable. Success in this role requires a combination of commercial awareness, attention to detail, and excellent communication skills. You will be representing the business to a wide range of clients and must consistently deliver service that is engaging, personalised, and reliable.
\n
\nKey Duties

\n\t
• Deliver agreed revenue goals by actively handling enquiries and securing bookings
\n\t
• Maintain in-depth understanding of all available event packages, tailoring proposals to suit specific client requirements
\n\t
• Ensure timely, well-informed follow-up on all new leads, in line with internal response time standards
\n\t
• Identify opportunities to enhance client spend through effective upselling
\n\t
• Accurately manage booking processes including advance orders, payments, and confirmations
\n\t
• Re-establish contact with dormant clients and encourage repeat engagement
\n\t
• Provide routine performance reports tracking activity and outcomes
\n\t
• Represent the business at relevant networking functions, familiarisation events, and client meetups
\n\t
• Offer occasional support to customer service functions when required
\n\t
• Conversion improvement from enquiry to booking
\n\t
• Consistent outbound engagement
\n\t
• Delivery against group sales targets
\n\t
• Client retention and repeat business
\n\t
• Enhancing spend per booking
\n

Who You Are
\nWe’re looking for someone who:

\n\t
• Has experience in Sales and Events or Bookings, ideally with CRM experience (Collins or Design My Night ideally!)
\n\t
• Communicates clearly and confidently with clients and colleagues
\n\t
• Brings a warm, enthusiastic attitude to the workplace
\n\t
• Handles multiple priorities with structure and calm under pressure
\n\t
• Has experience in sales within hospitality, events, or a similar field
\n\t
• Enjoys relationship-building and creating standout guest experiences
\n\t
• Shows initiative and a willingness to go beyond the brief
\n

We are moving quickly on this search! Please apply online today
\nTiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.