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Platform), owned by Deaf Action

Location: Edinburgh / Remote based (with occasional travel for events / meetings)

Role overview

As Sales Manager, you will lead SignPort’s sales and partnership strategy, driving user, interpreter, and organisational growth. You will work directly with the founding team to execute our phased go-to-market plan, build strategic relationships, and deliver measurable impact for both commercial and social goals. You will be a hands-on operator, trusted partner, and future leader as the team scales.

About SignPort

SignPort is a mission-driven, Deaf-led social enterprise, a subsidiary company of Deaf Action, the oldest Deaf Charity in the world, that empowers the UK’s Deaf community and accessibility focused organisations by providing instant, ethical, and user-centric BSL interpreter bookings. As our first full-time employee, you will play a pivotal role in shaping the growth, culture, and impact of our innovative tech-for-good platform.

Key responsibilities

• Own and execute the sales strategy to onboard public sector, corporate, charity clients, and educational institutions (NHS trusts, councils, charities, universities, banks, agencies).
• Build, manage, and nurture relationships with Deaf organisations, interpreter networks, and accessibility leaders.
• Drive outreach and presentations: host demos, webinars, workshops, and attend sector events to grow brand awareness and trust.
• Develop and manage the sales pipeline, track leads, conversions, and retention via CRM.
• Collaborate with marketing to create tailored campaigns, case studies, and success stories.
• Collect market intelligence and user feedback to inform product development and commercial tactics.
• Report directly to the founders on KPIs, pipeline status, and emerging opportunities / risks.
• Contribute to building the company’s inclusive, community-focused culture

Requirements

• Proven track record in B2B / B2G sales, partnerships, or business development (preferably in SaaS, social enterprise, accessibility, or public sector markets).
• Experience selling to (or working with) public sector bodies, educational institutions, charities, or accessibility organisations.
• Outstanding communication, negotiation, and relationship-building skills (BSL skills a plus, but not required. Commitment to inclusion essential).
• Entrepreneurial spirit: hands-on, resourceful, adaptable, and mission-driven.
• Data-driven mindset. Comfortable with CRM tools, KPIs, and reporting.
• Willingness to represent SignPort at events and with community partners across the UK.

What we offer

• Opportunity to shape and lead sales in a fast-growing, high-impact social enterprise.
• Competitive salary + commission / bonus scheme.
• Direct access to the founders, with real influence on strategy and culture.
• The chance to make the UK a more accessible, inclusive place – one booking at a time.
• Occupational pension scheme with employer contributions of 6%.
• 32 days leave pro rata (including bank holidays).
• An additional day off for your birthday.
• 24/7 access to an Employee Assistance Programme provided by Health Assured.
• Ongoing support for learning and development through our PDR process.

Want to know more?

For an informal chat, please contact Liz Jones on 07941575710 or by email.

To apply

Send your CV and a cover letter outlining your relevant experience and why you are passionate

about joining SignPort toliz.jones@deafaction.org

SignPort is committed to equality and welcomes applications from BSL users and those from

underrepresented backgrounds.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

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