Sales Support Administrator

2 Days Old

Sales Support Administrator **

IMMEDIATE START AND INTERVIEWS

Salary: £30K-£32K Hybrid Working: 2 days WFH Flexi Hours: 37.5 hrs a week Free Parking Based in Guildford, SurreyAn International Company based in Guildford is seeking an experienced Sales Support Administrator.

You will support the sales team by processing orders accurately, liaising with customers, and coordinating interdepartmentally to ensure deadlines are met.

The role requires strong organisational and communication skills, attention to detail, proactive problem-solving, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities

Processing customer orders, providing them with an accurate order confirmation including the lead times Communicating with customers regarding delivery requirements and proactively keeping them up to date on production and dispatch dates Liaising with multiple departments in order to ensure that customers' needs are met in a timely manner Supporting the aftersales team with returns and spare part/replacement orders, ensuring correct processes are followed and records updated, so that the process runs smoothly Being a friendly and professional point of contact for customers, by answering calls and monitoring shared mailboxes Resolving customer queries or directing them to the appropriate contact Providing basic technical assistance to clients Offer support by raising quot...
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Location:
Guildford
Salary:
£30,000 - £32,000 /annum
Job Type:
FullTime
Category:
Customer Service & Support

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