Sales Support & Office Manager

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Ben Whistler is a design-led manufacturer providing bespoke furniture solutions within the high-end residential and hospitality fields. Due to continued and sustained growth, we are looking for a candidate with excellent time management and organisational skills to join our talented team. Ben Whistler offers a great working environment and opportunities for career advancement.
We are currently recruiting for a Sales Support and Office Manager to assist with project and sales activities, ranging from communication with clients to supporting sales schedules, quotations, and reviewing relevant documentation. This role involves overall running of the office, including management of office consumables and stationery, maintaining project and sales documentation, managing new enquiries, communicating progress to team members and stakeholders, and assisting with the flow of sales information between Ben Whistler and clients.
Key Responsibilities: Assist and support the Sales Team members. Work alongside Key Account Managers (KAMs) to obtain required details for quotations (e.g., frame price, fabric quantity, staining/design and upholstery hours). Review daily general enquiries via the info mailbox and call queries, directing to relevant contacts where necessary. Update daily deposits and balances received and allocate payments to relevant orders. Support Key Account Managers with keeping the CRM up to date. Weekly client quote follow-ups. Cross-check client POs against invoices an issuing proforma’s to clients. Document control of client project packs and setting up costing sheets. General office duties including ordering office supplies, handling post, managing the cleaning rota and general office maintenance. Provide support within the Showrooms as and when required.
Requirements: Proficiency in Microsoft Suite. A high level of attention to detail. Extremely organised and focused. Excellent communication skills, both oral and written. Propensity for multi-tasking. Deadline-driven and willingness to develop operational processes. Experience in bespoke furniture would be beneficial but not essential.
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Location:
London, United Kingdom
Job Type:
FullTime

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