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Senior Technical Sales Support Specialist, Reading

Client:

Xybion Corporation

Location:

Reading, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

d558f29aeba0

Job Views:

29

Posted:

12.08.2025

Job Description:

Company Description: Autoscribe Informatics offers a wide portfolio of Laboratory Information Management Systems (LIMS) for various industries worldwide, including pharmaceuticals, healthcare, biobanking, veterinary, and more.

Our configurable LIMS help customers manage laboratory workflow efficiently, with features like dynamic reporting, barcoding, and regulatory compliance.

Role Description: This is a full-time remote role for an experienced Senior Technical Sales Support Specialist within a fast-growing software company. The candidate will configure software demo systems across various industries and organizations, from small businesses to global pharmaceutical companies.

Key Responsibilities:

• Gather requirements, configure, and demonstrate Autoscribe software based on customer/prospect needs.
• Conduct on-site and off-site demonstrations, including software design, customer workshops, presentations, data modeling, technical architecture, and report writing.
• Act as a product expert during demonstrations, ensuring alignment with prospects' requirements and industry standards.
• Understand and document prospects’ functional requirements and configure the software accordingly.
• Design customer-specific reports using reporting tools.
• Extend functionalities to other products like LIMSLink as needed.
• Validate demo systems, ensuring workflows function correctly before deployment.
• Assist in managing demo systems and participate in technical seminars and user meetings.
• Travel to distributor companies for demo training and seminars.

The candidate will receive training on our software, configuration tools, and third-party software packages. A competitive salary, private healthcare, and other benefits will be offered based on experience.

Experience and Skills:

• Good understanding of relational databases and SQL.
• Experience with SQL Server and laboratory environments is beneficial.
• Knowledge of Crystal Reporting (training provided if necessary).
• Strong communication skills, both oral and written.
• Excellent customer-facing skills.
• Fast learner with a full driving license, as some travel may be required.

Autoscribe Informatics is an Equal Opportunity Employer.