OverviewJoin to apply for the Trade Sales Manager role at CWJobs.Looking to build a career with a company that supports its people and values a positive, team-first culture.ResponsibilitiesOversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activitiesDrive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targetsChampion customer service excellence across the team, meeting service level agreements for in-person and telephone supportMaximise upsell opportunities and ensure strong product promotion, including monthly offers and direct ordersLead the team to meet store profitability and margin targets through sound commercial decisionsManage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goalsUnderstand and respond to local customer needs, developing effective business-to-business relationshipsMonitor customer accounts, identify growing members, and work with the team to grow new business and retain key clientsLine manage the trade sales team, defining and assigning tasks, managing performance, and coaching for improvementInspire and motivate the team daily, creating a culture of collaboration, trust, and personal accountabilitySupport the lifecycle of a colleague, including active recruitmentAct as the most senior leader in store when required, taking responsibility for store-wide operationsKey holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoringLead by example, creating a positive department culture aligned with core valuesPromote the use of internal systems for communication, learning, and store operationsBenefitsWork-Life Balance & ExtrasColleague Discount - Enjoy discounts at Selco and other Grafton Group businessesHoliday Buy Scheme - Purchase extra holiday and spread the cost over 12 monthsPaid Volunteer Leave - Take time off to give back to a cause close to your heartEnhanced Family Leave Pay - Support for maternity, paternity, adoption, and fertility treatmentsFree Breakfast - Access to in-store and office pantriesApprenticeships & Career Development - Learn, grow, and advance your careerRefer a Friend Bonus - Earn a bonus when someone you refer joinsFinancial BenefitsEnhanced Pension Scheme - Company match on contributions above the statutory 5%EarlyPay - Access earned wages before paydayProfit-Based Bonus Scheme - Quarterly and yearly bonusesShareSave Scheme - Save from £5 a month and have the option to become a shareholderRetail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and moreHealth & WellbeingHealth Cash Plan - Cash back on everyday medical treatments plus GP video consultationsEmployee Assistance Programme - Free confidential support including counselling, financial guidance, and legal adviceLife Assurance - Protection for loved onesGym Discounts - Up to 25% at health clubs nationwideCycle to Work Scheme - Bike and accessories via salary sacrificeAbout UsSelco Builders Warehouse is a well-established name in the industry with a strong store network across the UK. We invest in our people, our business, and our future in a busy, fast-paced environment. We are committed to being an inclusive employer and prioritise health and safety. #J-18808-Ljbffr