Ref: SF46470 A fast-growing sanitary product manufacturer in London, is currently recruiting an After-Sales Service Manager. The ideal candidate should have 7+ years of completed training as a plumber or professional experience and sound knowledge of the plumbing industry. Business level of English and driving is required for this role. TYPE : Permanent, full-time HOURS : 9:00-17:00, Mon to Fri (office-based) SALARY : up to £63k (base salary, depending on experience) START : ASAP LOCATION : London After-Sales Service Manager RESPONSIBILITIES: Carrying out repairs and maintenance on products Professional and competent customer service Co-operation with the internal sales department on customer offers (technical aspect) Documentation of work orders and timely internal reporting Independent management of external warehouses Assessment and qualification of warranty claims Coordination of orders and own service personnel (in terms of efficiency, time, costs) Contact person for claim support requests to ensure a quick and effective solution Organizing an after-sales service network Coordinating technicians to guarantee efficient order processing (territory allocation) Collaboration on cross-departmen...