Business Development & Sales Support Associate

London, United Kingdom

About us

We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 13 countries and continuing to expand globally, we’re proud to move more people through better payment experiences.

Our Littlepay values:

• Trust and be trustworthy
• Embrace challenge
• Solve problems, together
• Deliver with speed and agility
• Be candid and kind

About the Opportunity

We are looking for a dynamic, detail-oriented Business Development & Sales Support Associate to join our Commercial team in the UK. This is a hybrid role that sits between business development and sales operations. You’ll work closely with the Senior Business Development Manager for the UK and Nordics to help drive regional growth and deliver a world-class experience for our partners and clients.

This role offers fantastic development and progression opportunities for someone who’s hungry for success, eager to learn, and excited about the opportunity to grow within a high-performing, global business.

What You’ll Be Doing

• Supporting the Senior BDM with administration of client accounts and sales enquiries.
• Acting as the first point of contact for incoming leads via HubSpot, handling initial responses and triaging enquiries.
• Helping to maintain and update HubSpot CRM records accurately and consistently.
• Assisting with partnership communications and marketing strategy collation for regional support.
• Contributing to tender evaluation and bid support, including document preparation and research.
• Supporting onboarding and handover processes for new client wins, working closely with the Solutions and Marketing teams.
• Attending occasional client meetings and events as part of the wider BDM support function.

What We’re Looking For

• A driven, proactive individual with a passion for business growth and client success.
• Strong attention to detail and a love of getting into the data and understanding the bigger picture.
• Highly organised, with the ability to juggle multiple tasks and priorities effectively.
• A natural communicator who’s confident in written and verbal communication.
• Experience or interest in CRM tools (especially HubSpot) and sales processes.
• Comfortable working both independently and collaboratively across teams.
• UK-based and able to travel to London for team meetings and occasional customer visits.

We love to look after our people. At Littlepay, you'll be part of an inclusive and diverse team that celebrates the differences and unique gifts we each bring to work.

You’ll have access to:

• A high trust working environment, with usage of cloud collaboration tools like Notion, Slack, Miro, Gmail and Jira that help us work together effectively
• Harrison Assessments - our talent management provider that facilitates continuous professional development
• A variety of flexible leave options
• Superannuation contributions on all paid parental leave payments
• A company-wide paid day off
• Our flexible public holiday program
• Flexible (hybrid) working conditions
• Wellbeing support- including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia)
• Our generous employee referral program
• Mid-year, quarterly, and end-of-year corporate and team events and workshops
• Short-term remote working arrangements
• International travel opportunities (dependent on role)

At Littlepay, we believe great work happens when we solve problems, together. We see in-person collaboration as an important way to build connections, share ideas, and support each other meaningfully.

For those assigned to an office location, we generally expect a minimum two-day presence in the office each week. This may vary depending on your role, team, and location. For example, our team in Luxembourg works 4 days from the office, whereas our AU and UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross-functional collaboration, customer engagement, or specific team workflows. Your hiring manager will provide details relevant to your role.

We aim to strike a healthy balance between in-person connection and flexibility, while staying connected to deliver with speed and agility as we continue to scale, ensuring our ways of working support both our people and our shared ambition to move more people through better payment experiences.

Our Recruitment Process

If you’ve been shortlisted for the role, you’ll first have a chat with our Talent team, who will set up an interview if the stars align. A short workplace preferences questionnaire will also be sent to help us learn more about the way you prefer to work. Following a successful first interview, you’ll meet with a second set of Littlepay folks, and be invited to participate in the final stage before being presented with an offer.

If you have any questions regarding the recruitment process or if you require any accommodations for any stage in the interview process, please don’t hesitate to let us know. Additionally, if you don’t meet all of the criteria (we know that some underrepresented groups tend to avoid applying if they don’t), please still apply. We really enjoy meeting people who might bring a fresh perspective on a problem we need to solve!

Ultimately, being part of our small but mighty team means you'll have the opportunity to learn about micropayments, and have a hand in the provision of services that impact millions of people. You’ll help us deliver on our revolutionary product roadmap and help scale our platform as we continue to expand across the globe.

If this opportunity interests you, hit apply! We look forward to learning about you.

Littlepay are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

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