Reliable Medicare Ltd is a leading retail and wholesale supplier of aesthetic products in the UK and worldwide, with an annual turnover exceeding £20 million.

With offices in London, Birmingham, France, and the Netherlands, our reputation is built on quality, reliability, and trust.

We are in a dynamic growth phase. Alongside our established beauty and aesthetics business, we have launched KYM, our sister brand specialising in pre-owned luxury fashion and accessories.

To support this dual-sector expansion, we are seeking a Buyer / Procurement & Luxury Sales Specialist who can bridge strategic sourcing with client-facing luxury sales at our new London office.

The Role

This is a hybrid role combining professional procurement expertise with a high-end retail sales element.

You will source and purchase products across beauty, aesthetics, and pre-owned luxury fashion, while also assisting with in-store and client-based luxury sales to regular and walk-in clients at our London showroom.

You’ll act as a key link between suppliers, management, and customers, ensuring that our product sourcing aligns with brand quality while providing an exceptional luxury shopping experience.

Responsibilities :

• Source beauty, aesthetics, and pre-owned luxury fashion products from reliable manufacturers and distributors.
• Build and maintain strong relationships with suppliers and brand partners across the UK, Europe, and international markets.
• Negotiate supplier agreements, pricing, and terms to maximise company profitability.
• Analyse market offers, evaluate supplier performance, and ensure best-value purchasing.
• Collaborate with the logistics and warehouse teams to ensure smooth delivery and inventory flow.
• Monitor product quality, authenticity (for luxury goods), and supplier compliance.
• Stay informed on industry trends, pricing shifts, and competitive sourcing strategies.
  

Luxury Sales and Client Engagement :

• Represent KYM and Reliable Medicare to clients in the London showroom, presenting luxury goods and professional aesthetics products with confidence and expertise.
• Provide personalised consultations to clients, offering guidance on high-value beauty or luxury purchases.
• Build trusted relationships with repeat and new customers, delivering a five-star retail experience.
• Support the team with in-store merchandising, product display, and client appointments.
• Collaborate with the marketing and sales teams to execute luxury promotions, private events, or live showcases.
• Maintain exceptional product knowledge and presentation standards consistent with a premium retail environment.
  

Qualifications and requirements:

• Bachelor’s degree in Supply Chain Management, Business, Procurement, or a related field.
• 3+ years of experience in procurement or buying, ideally within beauty, wellness, or luxury fashion.
• Proven ability to negotiate effectively, secure best-value deals, and manage multiple supplier relationships.
• Experience in luxury sales or client engagement (retail, boutique, or personal shopping) strongly preferred.
• Understanding of authenticity verification, brand positioning, and client experience in the luxury market.
• Excellent communication and interpersonal skills, with a professional, polished demeanour.
• Strong commercial awareness, analytical ability, and organisational discipline.
• Ability to work autonomously while representing the company in a customer-facing capacity.
• Bonus: Experience with international suppliers or cross-border procurement.

What We Offer

• Competitive salary (based on skills and experience).
• Performance-based bonus (evaluated every 6 months in June & December).
• £800 uniform allowance per year.
• 40-hour work week: Monday–Friday, 08:30 – 17:30 (1-hour lunch break).
• Professional, structured working environment.

Please Note:

• Formal business attire required.
• Personal phones may only be used during lunch breaks (no snacking during working hours).