Position:
Channel Sales EMEA

Job Description:

Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology manufacturers and their channel partners serving commercial and government markets.

CloudHealth is a market-leading Cloud Management Platform (CMP) and FinOps solution that simplifies cloud financial management, makes sense of cloud data, and optimizes spend across multi-cloud environments.

Find more information about us on our page: arrow.com/globalecs/

Watch our Arrow Corporate Video on YouTube

Senior Customer Success Manager

Arrow's Enterprise Computing Solutions is looking for a Senior Customer Success Manager. The primary objective of this role is to drive monthly/annual recurring revenue via CloudHealth's customers and Managed Services Provider partners. You will be accountable for quarterly revenue targets and pipeline forecasting based on monthly recurring revenue (MRR).

What will you be doing at Arrow ECS?

1. Develop, manage, and foster relationships between Arrow Global services and potential customers.
2. Identify new business opportunities including new markets, growth areas, trends, customers, products, and services.
3. Collaborate and build relationships with key stakeholders within customers/partners and Arrow sales teams to ensure successful execution.
4. Forecast partner and customer MRR and drive pipeline generation activities.
5. Support pricing and deals across multiple customer/partner routes to market to ensure excellent experiences for partners and customers.
6. Provide deal support on major/strategic opportunities with assigned partners and customers. Act as the main conduit for CloudHealth-related activities.
7. Attend conferences, meetings, and industry events.

What are we looking for?

• Experience in a similar role within customer service, sales, or business development in a relevant sector.
• Ability to build and develop strategic business relationships.
• Experience interacting with high-level stakeholders from large accounts.
• Strong market knowledge and understanding of the value provided by a distributor to the channel.
• Willingness to travel up to 30% for partner meetings, events, enablement, and pipeline activities.
• Effective communication skills at all organizational levels.
• Fluency in English.

What is in it for you?

• Competitive salary with base and variable components.
• Reliable and trusting work environment.
• Collaborative team with flat structures and open communication.
• Opportunities for professional and personal development.

Arrow is an equal opportunity employer committed to creating an inclusive and diverse work environment by providing equal employment opportunities for all qualified individuals.

If you see yourself as our future colleague, please send us your application.

#LI-MW2

Location: UK-United Kingdom - Remote

Time Type: Full time

Job Category: Sales