Client Success Manager - High Tech, Egham, England, United Kingdom

Client Success Manager - High Tech

New Yesterday

Join to apply for the Client Success Manager - High Tech role at Gartner

2 days ago Be among the first 25 applicants

Join to apply for the Client Success Manager - High Tech role at Gartner

About the role:

The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services.

Egham, UK or Barcelona, Spain

About the role:

The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services.

What you will do:

Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
Onboard new clients introducing their purchased Gartner services and capabilities
Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

What you will need:

3+ years relevant professional and/or internship experience
Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
Bachelor’s degree preferred
German speaking would be beneficial, but not a must

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:101598

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
IT Services and IT Consulting, Information Services, and Research Services

Referrals increase your chances of interviewing at Gartner by 2x

Get notified about new Customer Success Manager jobs in Egham, England, United Kingdom.

London, England, United Kingdom 1 day ago

Kingston Upon Thames, England, United Kingdom 6 days ago

London, England, United Kingdom 1 week ago

Stanmore, England, United Kingdom 2 weeks ago

Woking, England, United Kingdom 1 week ago

London, England, United Kingdom 5 days ago

Principal Customer Success Manager (Contract)

Greater London, England, United Kingdom 1 week ago

TikTok LIVE - Global Customer Service Operations Manager

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 20 hours ago

London, England, United Kingdom 3 months ago

Customer Experience Director (Customer Voice & Influence)

Reading, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 7 months ago

London, England, United Kingdom 16 hours ago

Director, Customer Experience & Learning and Development

London, England, United Kingdom 1 day ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

Senior Digital Customer Experience Manager

London, England, United Kingdom 1 month ago

Feltham, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Apply

Location:: Egham, England, United Kingdom
Salary:: £60,000 - £80,000
Job Type:: FullTime
Category:: Sales

Start a New Search