Customer Service Sales Administrator

Location: Preston, Lancashire

Hours: Monday to Friday, 9:00am – 5:30pm (some flexibility possible)

Salary: National Minimum Wage, with a performance-based bonus scheme

Lakeland has been a trusted name in the installation of high-quality UPVC decking, fencing, pergolas and bespoke outdoor structures for over fifteen years. We take pride in our reputation for professionalism, attention to detail and delivering excellent customer experiences.

As part of this continued progress, we are looking to bring a new Customer Service Sales Administrator into our team. This is very much a hands-on administrative role, ideally suited to someone who is well-organised, proactive and keen to gain valuable experience across multiple areas of a growing business. While it is a junior-level position, there is plenty of scope for the right person to grow and develop within the role over time.

The role

You will be based at our workshop in Preston, where full training and support will be provided in person. This is a varied role working closely with our sales and operations team, ensuring a smooth flow of communication and information between departments, customers and colleagues.

Day-to-day responsibilities will include:

Responding to incoming customer enquiries by phone, email and social media, recording details clearly and ensuring timely follow-up Supporting the sales team with diary planning, appoin...