Customer Success Manager - Join a Leading Global SaaS Technology Company

Are you ready to take your career to the next level with one of the world's fastest-growing Tech/Media companies? We're looking for a passionate Customer Success Manager to join the team in London and help corporate clients achieve exceptional results.

Whats on Offer:

• Competitive Salary: £60-£64K per year
• Flexible Work: Hybrid setup—50% in our state-of-the-art central London office.
• Contract: 12-month initial contract with a strong chance of extension.
• Collaborative Environment: Work with a global team and high-end digital clients.

Your Role:

• Be the go-to contact for customers, guiding them throughout their journey.
• Develop measurable success plans to maximize ROI, helping to ensure satisfaction for their annual renewals.
• Build and maintain strong relationships with senior-level executives, including C-Level, at some of the UK’s largest companies.
• Monitor account performance, tackle challenges head-on, and ensure timely resolution.

What You Bring:

• 5+ years of experience in post-sales account management in Digital Marketing, SaaS, Software, or a similar field.
• Proven ability to manage large, global, and strategic accounts.
• Experience working with high-spend clients.
• A consultative approach to sales and renewals.

Interested?

Apply today with your CV or LinkedIn profile. All applications will be handled with strict confidentiality. Don't miss this opportunity to make a significant impact!