Reports to Head of Business Development Please note that relevant training, guidance, and advice will be given. This document lists the responsibilities you will encompass in your daily role. Company purpose statement: To use the best technology to better connect people. Company Profile We are an award-winning technology services company based in Bedford. Established in 2006, we have an outstanding growth record, fantastic clients, and an excellent working environment. Committed to delivering high-touch IT support to the property sector, specifically skyscrapers, our aim is to provide the highest levels of service coupled with a great working environment. Overview of the position: This role requires a unique blend of relationship management, strategic planning, and problem-solving skills to ensure the success and satisfaction of our clients. The ideal candidate will be passionate about delivering exceptional service, possess excellent communication skills, and thrive in a fast-paced environment. This individual will champion our core values of flexibility, quality, knowledge, and teamwork. Experience: Proven experience in client success management, account management, or similar role. Strong understanding of customer relationship management principles a...