Field Performance & Insights Sales Analyst

Join to apply for the Field Performance & Insights Sales Analyst role at American Express

Field Performance & Insights Sales Analyst

Join to apply for the Field Performance & Insights Sales Analyst role at American Express

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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?

We are recruiting for a Business Analyst position in the International Card Services Centre of Excellence (ICS CoE) organization. This is a high visibility role to deliver operational support, performance analytics and business insights. The role sits within the ASI (Analytics Strategy & Insights) team, which is responsible for a wide range of functions including: performance reporting, providing analytics and insights to drive the performance of the ICS organisation, sales planning, driving profitable growth by providing recommendations to the CoE leadership, supporting sales Incentives, and supporting the Business Conduct Sales agenda.

We are looking for a dedicated individual with strong quantitative and analytical skills, who will create and refine methodologies, models and processes for target-setting and can analyze large sets of data to identify trends and provide actionable recommendations. The candidate must be able to effectively communicate complex ideas to audiences who have various levels of seniority and expertise.

The Business Analyst will need to be a connector and an enabler, working closely with central team and market function leaders.

Required skills:

• 
  Proactive approach, creative thinking and ability to deliver new insights, new tools and process efficiencies
  
• Ability to build a strong internal network and deliver at the highest level
  
• Strong communication skills to tell a story through data and make recommendations to senior leadership
  
• Commercial awareness, with a good understanding of business needs, levers, concerns, and trends
  
• Excellent time management skills, meeting deadlines under pressure
  
• Strong financial and analytical skills, with the ability to manage, manipulate and analyse complex data
  
• Complex problem-solving skills, with regards to identifying, diagnosing and resolving data issues when they arise
  
• Attention to detail and familiarity with risks associated with a sales and account development organization.
  
• A capable teammate but able to work independently and on own initiative
  
  

• Minimum 2 years’ experience in a Sales Analyst role or related field.
  
• Degree level education or equivalent
• Advanced MS Excel essential & SQL preferred. Familiar with Customer Relationship Management tools (i.e. Salesforce)
  
  
  
  

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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