Graduate Sales Support Assistant

Leading Watch & Jewellery Boutique, Tunbridge Wells

Our client, a prestigious watch and jewellery boutique located in the heart of Tunbridge Wells, is seeking a motivated Graduate Sales Support Assistant to join their distinguished team. This presents an exceptional opportunity for an ambitious individual to embark on their career journey within the luxury retail sector.

About the Role

The successful candidate will play a vital role in supporting the boutique's operations across multiple areas, providing them with comprehensive exposure to all aspects of luxury retail. This position has been designed specifically for a graduate or junior professional who is eager to develop their skills and build a long-term career within the luxury goods industry.

Key Responsibilities

The role encompasses a diverse range of responsibilities, offering valuable learning opportunities across:

Administrative Support

• Managing day-to-day administrative tasks to ensure smooth boutique operations
• Maintaining accurate records and documentation
• Supporting inventory management and stock control processes

Client-Facing Sales Support

• Assisting customers with product inquiries and purchase decisions
• Providing knowledgeable guidance on watch and jewellery collections
• Developing relationships with clients to enhance their boutique experience
• Supporting senior sales team members during customer consultations

Technical Workshop Support

• Providing aftersales support and liaison with the workshop team
• Assisting with product servicing and repair coordination
• Learning about timepiece mechanics and jewellery craftsmanship

PR & Marketing Assistance

• Supporting marketing initiatives and promotional activities
• Assisting with social media content and customer communications
• Contributing to events and special boutique occasions

Ideal Candidate Profile

The boutique is seeking a candidate who possesses:

• A recent graduate qualification or relevant internship experience
• Genuine passion for luxury goods, particularly watches and fine jewellery
• Strong communication skills and natural customer service orientation
• Attention to detail and appreciation for craftsmanship
• Ambition to develop a long-term career in luxury retail
• Professional presentation and demeanor suitable for a high-end retail environment

While previous experience in luxury retail would be advantageous, the boutique recognises this is an entry-level position and welcomes applications from graduates and those with relevant internship experience who demonstrate enthusiasm and potential.

What They Offer

• Competitive salary range of £25,000 - £32,000 per annum
• Performance-related bonus scheme
• Flexibility in package for the exceptional candidate
• Comprehensive training and development opportunities
• Career progression within the luxury retail sector
• Working environment surrounded by exquisite timepieces and jewellery
• Opportunity to develop expertise in luxury goods and customer relationship management

Location

The boutique is situated in Tunbridge Wells, offering the successful candidate the opportunity to work in one of Kent's most attractive and affluent market towns.

This role represents an ideal starting point for someone who wishes to build their career in luxury retail, offering exposure to all aspects of boutique operations while working with prestigious watch and jewellery brands. The successful candidate will benefit from working alongside experienced professionals who are committed to nurturing talent and supporting career development within the luxury goods sector.