Job Title: Head of Reservations, Sales and Events Our client is an iconic independent restaurant and event based venue that offers exquisite food across two very successful venues.The group is well-established in London are planning to expand their portfolio in the coming years.The successful Head of Reservations, Sales and Events can expect to be part of a very stable and successful operation! Head of Reservations, Sales and Events Benefits: Monday to Friday shift patterns. A competitive starting package of £50,000 per annum + bonus + commission Bonus related incentives payable twice per annum. 3% to 7% commission on organic sales – uncapped Based in Victoria – easy commute from most areas in London. Very stable team and operation. Head of Reservations, Sales and Events Responsibilities: Act as a proud ambassador of the restaurant/venue. Support and train your team of reservation agents to ensure the smooth delivery of incoming/outgoing calls. Delegating staff Rota's. Ensuring the team are motivated and organised. Managing all third-party enquiries. Management of reports for reservations and events. Responsible for the groups Private Dining & Membership Manager. Development of sales revenue both pro/reactive. Head of Reservations, Sales and Events Requirements: A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team. Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required. An enthusiastic team player with a guest focused approach and excellent attention to detail. A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries. Freedom and support to pro-actively develop organic leads. Assist with hosting Events when required.

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