Hire and Sales Coordinator

3 Days Old

Hire and Sales Coordinator Haydock Speedy Hire The UKs Leading Hire Provider
Hours: Monday to Friday, 07:3017:00 (37.5 hours per week)
Speedy is the UKs leading hire provider with the widest range of tools, specialist equipment, plant, and support services everything for every job. With customer service at the centre of our business, we are looking for enthusiastic and driven individuals to join our team during this exciting period of growth.
About the Role
As a Hire and Sales Coordinator , you will play a key role in delivering a seamless customer experience. Your responsibilities will include:
Key Duties Acting as the first point of contact for incoming customer enquiries via phone and email

Handling the full hire process from initial request and equipment selection to order processing and off-hire management

Providing accurate information on product availability, hire rates, delivery times, and technical specifications

Coordinating with logistics, drivers, engineers, and other depots to ensure timely delivery and collection of equipment

Maintaining accurate hire records and updating internal systems

Building strong relationships with both new and existing customers, ensuring repeat business

Identifying opportunities to upsell or cross-sell additional products and services

Resolving customer queries, issues, or complaints efficiently and professionally

Supporting depot colleagues with administrative tasks and general branch operations

Contributing to stock checks, yard organisation, and equipment control where necessary

Ensuring compliance with company health & safety standards and environmental responsibilities

What Success Looks Like in This Role High levels of customer satisfaction

Accurate and efficient processing of hires and returns

Strong working relationships across the Speedy network

Demonstrating initiative and ownership of customer needs

Actively contributing to business growth and depot performance

What You Need A strong customer focus with the ability to build rapport quickly

Confidence handling multiple enquiries at once while maintaining attention to detail

Ability to use initiative when making decisions or problem-solving

A collaborative approach, supporting colleagues to maintain a positive workplace culture

Drive to maximise commercial opportunities

Ability to support the business unit in delivering our ESG Strategy Decade to Deliver

Previous experience in hire, construction, plant, or a customer service environment is desirable but not essential full training is provided.
What We Provide Speedy is committed to your development. You will receive:
Comprehensive on-the-job training

Access to dedicated product and systems training teams

Tailored development programmes to support your career goals

Clear pathways for internal progression we actively promote from within

Hybrid and flexible working options as part of our Speedy Work Life Balance initiative

What We Offer 26 days holiday plus bank holidays

Life assurance

Pension scheme

Canteen facilities

95% employee discount across the Speedy brand

Training, development and career progression opportunities

Voluntary Health Cash Plan

My Staff Shop retail discounts and savings across major brands

Green Commute Initiative cycle-to-work scheme

PAM Employee Assistance Programme confidential wellbeing, legal and financial support

Access to flexible working patterns, including earlier/later start or finish times, shorter days, term-time options and job-sharing arrangements

Additional Information Speedy reserves the right to close vacancies early if we receive a high volume of applications, so we encourage early submission.
Some Speedy Group UK&I roles require DBS, credit, or security checks. We are an equal opportunities employer and are committed to an inclusive environment where everyone can thrive. Proof of right to work in the UK is required.
Our ESG Governance policies can be found here:
https://www.speedyservices.com/esg/governance

TPBN1_UKTJ
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Location:
Newton-Le-Willows
Salary:
not provided
Job Type:
PartTime
Category:
Sales

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