Inbound Sales Advisor

If you enjoy connecting with people and have a natural ability to build meaningful conversations, you might be the perfect fit for this Inbound Sales Advisor role.

Red Recruitment are looking for resilient and target-driven individuals to join an exciting new team for a top UK brand. You'll be taking inbound calls from customers, solving their queries whilst helping them choose the right products and services.

It's a fantastic opportunity to join a positive, fast-moving team making a meaningful impact. You don't need sales experience, just the motivation to hit targets and help customers change their lives for the better.

You'll be given comprehensive training to make sure you're confident talking to customers about the products and services on offer, and identify the right opportunities to upsell.

Benefits and Package for an Inbound Sales Advisor:

Salary: £25,396.80 With Uncapped Commission and Average OTE between £28,000 and £37,000 Hours: Monday - Saturday (Shift Pattern between 8am - 9pm) Location: Birkenhead, Liverpool 28 Days Holiday including bank holidays Pension Scheme Opportunities for Career Progression Cycle to Work Scheme Employee Discounts Learning and Development Opportunities

Key Responsibilities of an Inbound Sales Advisor:

Delivering exceptional service to customers over the phone. Assisting with a wide range of enquiries, including billing questions, technical support for mobile and broadband, and general account management. Efficiently troubleshooting and resolving customer issues, always aiming for a first-contact resolution. Proactively identifying sales opportunities during customer interactions, such as recommending upgrades, cross-selling additional products (e.g., new lines, broadband solutions), and retaining customers who might be considering leaving. Achieving and exceeding sales, retention, and customer satisfaction targets. Clearly explaining complex product information and technical details to business customers.

Key Skills and Experience of an Inbound Sales Advisor:

Exceptional communication skills: You're articulate, persuasive, empathetic, and can adapt your style to build rapport and effectively close sales. A strong sales aptitude and target-driven mentality: You're motivated by achieving goals and excited by the opportunity for uncapped earnings. Customer-focused mindset: While sales are key, you genuinely enjoy helping people and are committed to delivering a positive experience. Problem-solving abilities: You're adept at identifying issues and finding effective solutions, both for service and sales. Team player: You're collaborative and enjoy working as part of a supportive team that celebrates success. Previous experience in a customer service and/or sales role is highly desirable.

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)