Inside Sales Representative, Waltham Cross

Inside Sales Representative

New Yesterday

Inside Sales Representative

Siteimprove is a global leader in digital accessibility, content optimisation, and web governanceempowering organisations to deliver inclusive, high-performing digital experiences. With a strong and growing presence across EMEA, we support organisations of all sizes in making their digital presence more effective, accessible, and user-friendly.

At Siteimprove, youll do more than build pipelineyoull help organisations create digital experiences that include everyone. Were a fast-growing, purpose-led SaaS company with a global mission and a strong commitment to diversity, innovation, and measurable outcomes. Youll be part of a collaborative, international team where curiosity is valued, ideas are welcomed, and your career development is taken seriously.

As an Inside Sales Representative (ISR), youll play a key role in driving growth within our existing customer base across EMEA. Sitting within our Customer Success organisation, this quota-carrying role is designed as a launchpad into full-cycle sales and a long-term career at Siteimprove.

Youllbe responsible for owning smaller expansion deals end-to-endfrom opportunity creation through closewhile working closely with Customer Success Managers, Account Executives, and Marketing. Your work will support strategic customer relationships and directly contribute to our mission of building a more accessible digital world.

We welcome candidates from all backgrounds and experiences. If youre excited about the opportunity and aligned with our mission, we encourage you to applyeven if your experience doesnt align with every qualification below.

What you will be doing

Drive expansion revenue from existing customers through proactive, outbound engagement
Own a monthly ARR quota focused on smaller cross-sell and upsell opportunities
Conduct discovery, value positioning, and demo coordination, leading to a successful close
Partner with Customer Success Managers to identify signals for upsell and areas of unmet need
Promote adoption of Siteimprove tools and new product features (e.g., Code Checker, Design Tool Integrations)
Collaborate with Marketing on outbound campaigns and messaging strategies
Maintain accurate pipeline data and opportunity tracking in Salesforce
Contribute to team learning, best practices, and our shared culture of continuous growth

What we will require of you

2+ years in SaaS, ideally in a BDR, SDR, CSE, or junior inside sales capacity
Comfortable leading customer conversations and navigating objections
Strong collaboration skillsespecially with cross-functional teams
Experience using Salesforce and sales engagement tools
Interest in digital marketing, accessibility, or website optimisation is a plus
Excellent communication and organisational skills
Coachable, curious, and eager to grow into a full-cycle sales role
Developing understanding of the full sales cycle, especially discovery and qualification

What we will love about you

Prior success in sales development, lead generation, or inside sales, ideally within a B2B SaaS or technology environment
Familiarity with CRM tools (e.g., Salesforce), sales engagement platforms (e.g., Outreach, Salesloft), and prospecting tools (e.g., Sales Navigator)
Understanding of digital marketing, web analytics, or accessibility topics
Experience engaging decision-makers in marketing, digital, or IT departments
Track record of meeting or exceeding KPIs in a high-activity sales environment

Siteimprove is an equal opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at

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Location:: Waltham Cross
Job Type:: FullTime

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