Inside Sales

New Today

responsibilities

are evolving around contact with customers, colleagues, and the Sales department in order to create a funnel and drive top-line business growth
  • Establish close working relationships with the regional Sales Team.
  • Support relevant Hardware, Software, Services, Accessories, and shim quotations up to $15k in value.
  • Proactively support the Regional Sales Team in customer follow-up, lead generation, and order handling.
  • Management of the recurring Product Support Agreements: customer contact, quotation, and renewals.
  • Own and coordinate inquiries inbox and opportunity allocation, follow up through Sales Force
  • Drive Service business and related RFQ’s keeping in regular contact with opportunity contacts to execute orders and ensure revenue targets are met including Calibration, Training + Warranty renewals/expansion.
  • Act as the first point of contact for direct customer queries and follow-up – manage main lines
  • Drives FRS Northern Europe sales Campaigns to increase booking/revenue and customer follow-up.
  • Complete Vendor Forms and Customer & Supplier account setup.
  • Point of contact for the Order Management team for any queries or assistance, for example, item codes/pricing attributes, CRM assistance.
  • Provide weekly and on-demand reports on Orders/ Leads/status and forecasting
  • Regional coordination of sales events, training, seminars, exhibitions, webinars & demos
  • High level of collaboration and close engagement with the customers and/or channel partners to create a personal relationship and best-in-class service.
  • Record both Customer and distribution channel feedback as VOC, and actively provide solutions.
  • Own and coordinate the specific product information and price for the regional partners.
  • Process Marketing/sales qualified Leads into Sales opportunities by contacting interested customers.
  • Hardware backlog: monitoring increased lead times, keeping in regular communication with customers
  • Logging/tracking software Licenses and shipped devices are accurately registered on the CRM System
  • Assign leads to defined Distribution channels using the Salesforce partner portal.
  • Lead and participate in Daily Management and Standard Work for designated sales region(s).
  • Perform other duties as assigned.

    • Qualifications/Skills and Knowledge

  • Degree in Engineering or Business (or applicable experience)
  • At least 4 years experience in inside sales/sales support roles or telesales
  • Strong customer focus and sales orientation
  • Willing and able to be in contact with customers in
  • Strong commercial attitude and performance
  • High level of accuracy and attention to detail
  • Proficient in the use of MS Office.
  • Experience in CRM systems (Sales Force) and Oracle.
  • High energy and the drive to work independently – comfortable with ambiguity.
    • Apply
    Location:
    Remote, Remote, Uk
    Job Type:
    FullTime

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