Location: Erdington Salary:

£26,000 + £2000 OTE Hours:

Monday to Thursday 8:00 to 17:00, Friday 8:00 to 16:00 Role Overview Were seeking a confident and personable

Internal Sales Account Manager to manage and service existing customer accounts while developing new business opportunities. The role is primarily focused on

account management (80%) , ensuring our customers receive outstanding service and support, while also contributing to

new business activity (20% ). This is an excellent opportunity for an individual who wants variety in a role within a team that is growing, whether you have sales experience or are looking to take your first step into a commercial role with training and career progression on offer. Key Responsibilities Act as the first point of contact for existing customers, managing quotes, processing orders, and resolving queries Build strong client relationships through regular communication and proactive account management Maintain accurate customer records using CRM systems Support Area Sales Managers with appointments and sales activity Liaise with suppliers and technical teams to ensure smooth service delivery Identify and pursue new business opportunities through call and online research (approx. 20% of role) Provide occasional support to warehouse operations as needed Experience & Skills Strong communication skills with a professional and personable manner Organised, proactive, and customer-focused Comfortable using Microsoft Office and CRM systems Technically minded with good problem-solving ability GCSEs in English, Maths, and ideally a technical subject Previous B2B sales experience is an advantage but not essential

we welcome applications from

entry-level candidates

who are eager to learn, develop, and grow within the role Ideal candidates will have experience working within

Timber & Joinery,

Plumbing & Heating Electrical Wholesale,

Construction Materials Suppliers ,

Roofing & Flooring Suppliers ,

Landscaping & Garden Supply ,

Industrial & Manufacturing Supplies ,

HVAC & Mechanical Systems Distributors

and Building Merchant/Trade desks

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