Hours: Monday – Friday, 37.5 hours (flexitime) Holiday: 22 days + bank holidays + Christmas shutdown (33.5 days total) About the Role We’re looking for a Telesales Executive to join the LS Fire Group team at our Elland site. This is a key role focused on driving sales for LS Fire Group through proactive outbound calling, inbound enquiry handling, and structured follow‑up activity. What You’ll Be Doing

Making proactive outbound calls cold and warm against targeted lead lists, segmented by sector and territory. Following up lapsed quotes and aged pipeline opportunities using CRM data. Setting appointments for field‑based Business Development Managers where face‑to‑face engagement is required. Running re‑engagement campaigns for dormant accounts. Handling inbound sales calls and web enquiries professionally. Capturing customer requirements and site details accurately into Dynamics 365. Producing quotations or handing off to the appropriate team for specialist pricing. Keeping CRM records up to date with clear next actions and dates. Contributing to weekly pipeline and conversion reporting. Building relationships with key accounts and identifying cross‑sell opportunities across LS Fire Group services, including fire protection, extinguisher supply, passive fire, and alarm systems.

What We’re Looking For

Excellent communication skills, both verbal and written. At least 12 months’ experience in a telesales or inside sales role. Experience in sales, customer service, or telemarketing. Experience working within a multi‑site business. Confident and professional telephone manner. Comfortable using CRM systems and keeping data accurate. Able to follow structured sales processes and work to targets. Strong organisational skills and attention to detail. Self‑motivated, resilient, and positive under pressure. Experience in fire protection, facilities management, or compliance‑driven sectors. Familiarity with Microsoft Dynamics 365. Experience working across multiple product or service lines. Understanding of B2B sales cycles and engaging with decision‑makers.

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