Job Description:

This role involves building and developing client relationships to meet sales targets. Candidates should possess excellent communication skills and confidence in managing clients, suppliers, and colleagues. The position requires passion, creativity, and a positive attitude, with a commitment to excellence and the success of Fluid Branding.

Key Accountabilities and Responsibilities:

• Develop long-term relationships with existing customers
• Understand client goals and identify support opportunities
• Provide exceptional customer service
• Identify opportunities for up-selling and repeat business
• Proactively seek new business opportunities
• Coordinate with suppliers to source products
• Prepare quotations and proposals with the in-house studio team
• Ensure timely delivery of orders with the production team
• Achieve sales targets set by the Merchandise Manager

Person Specification and Core Competencies:

• Experience in the promotional merchandise industry is essential
• Excellent written and verbal communication skills
• Polite, friendly, and team-oriented
• Ability to prioritize and multitask effectively
• Strong motivation to achieve goals
• Confident in phone communication with customers and suppliers
• Driven to meet sales KPIs
• Trustworthy with confidentiality
• Proficient in Word, Excel, and IT applications
• Enjoys working in a dynamic environment and taking responsibility
• Opportunity to become a merchandise consultant for a leading European supplier
• Flexible work options, including remote and office work
• Participation in an industry-recognized education program
• Uncapped commission based on sales performance