An exciting opportunity has become available to be part of our dynamic and driven MICE (Meeting, Incentive, Conference and Events) Sales team as MICE Sales Manager in our growing England team. Based from London, travel to other Apex branches, together with client and agent offices both nationally and internationally may be required.
THE ROLE
Account manage all regionally assigned MICE Agents, Partners and Clients ensuring that MICE sales targets are exceeded, whilst product and service standards are consistently achieved. This is a proactive Sales role with time spent both managing the existing MICE base, whilst seeking out and cultivating new business opportunities.
Account Management of assigned MICE partners, including ad-hoc leisure group agents assigned, non negotiated corporate bookers for Apex portfolio of hotels with a total sales approach, seeking out new opportunities to maximise profit
Proactively target non negotiated corporate ad hoc group rooms, with particular focus on Law Firms and Court accommodation needs or similar
Proactively target and drive hotel Food & Beverage revenues from all MICE accounts and partnerships
Accountable for delivery of all personal KPIs and targets set and striving for the overachievement of England MICE revenue budgets
Creation and fulfilment of comprehensive Account Development plans for key accounts/partners together with MICE direct and indirect bookers
Identify and Manage MICE opportunities for Apex Hotels with local and national commercial partners
Responsible for raising local awareness of Apex Hotels as a leading M&E provider with both direct and indirect England based clients
Assist Group MICE Sales Director and Group Director of Sales with the creation and fulfilment of annual MICE Sales and Marketing plan, including contingency planning
Guide and support the MICE Sales Executive, England in spearheading regionally, the creation of a social events focus within the sales department, including researching, development and materialisation of a profitable and successful diary of public ticketed events
Liaise and working closely with the England based Groups and Events Managers and their respective teams, together with the Revenue and wider Sales Team proactively
On a daily basis assisting the Groups and Events teams with the conversion of key MICE enquiries
Possess a full understanding of the MICE market place/key drivers, analyse and report on market information
Sales lead generation, research and conversion for all market segments
Conduct sales research and sales activity via telesales, site/hotel show rounds, entertaining clients, attending relevant trade shows, client evenings and fam trips to build relationships and grow market share
Analyse MICE Pick Up & Pace on a monthly basis, ensuring action is taken where necessary
Contribution to monthly and quarterly reports as required by Groups MICE Sales Director
Assist with organizing and attending fam trips and other client evenings
Attend relevant and appropriate MICE networking events and trade show & ensure follow up is done post event
Accurate management of databased and other system to manage accounts and activities
Maintaining up-to-date activity reports advising of new business and ongoing pipeline enquiries
Assist with ad hoc projects as required by the Group MICE Sales Director or Group Director of Sales
REQUIREMENTS
You will be a true people person, dedicated to the development and growth of our people and our culture. You will naturally create, develop and sustain high trust relationships with all stakeholders.
You will also:
Be a constant and curious learner and demonstrate consideration for the needs of others alongside the needs of the business;
Be an effective communicator who influences through a range of media: face-to-face, e-mail, virtual, phone and social media platforms
Act with integrity and demonstrate organisational values in the way you interact with others
Have personal resilience to manage competing priorities and take a flexible approach towards your role
Be confident in delivering and facilitating engaging learning activities;
Have a collaborative and win-win approach
Be flexible to travel
THE COMPANY
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Access to an external Employee Assistance Programme
Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
£200 referral bonus when your friends or family join the team.
Following your first successful 3 months, youll also receive
Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
Contributions to a pension scheme
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family
Spa treatments and product discounts
Life Assurance cover
We encourage you to bring your true self to work. Well provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, theres a place here for you. We have one ask - that you bring your personality, ideas, and spark. Were an innovative, thriving business and we want you to be part of our exciting journey.
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