Our client are seeking an organised and proactive individual to join their friendly and fast-paced team to support with office coordination and sales administration. This is a varied role that sits at the heart of their operations, ensuring the smooth day-to-day running of the office and providing essential administrative and logistical support across departments. You’ll act as a key point of contact for customers, suppliers and staff, managing a wide range of administrative tasks with accuracy and professionalism.

Please note this role is fully office-based

Key Responsibilities

* Act as a first point of contact for customers, handling enquiries by phone, email, and in person in a friendly and professional manner.

* Process customer orders promptly and accurately, creating and maintaining job sheets for the operations team.

* Maintain customer records

* Organise and book local and international freight shipments

* Liaise with couriers, freight partners, and customers to coordinate delivery schedules and resolve any logistical issues.

* Raise purchase orders (POs), track their progress, and chase outstanding items when required.

* Prepare and send customer invoices.

* Collate and prepare financial paperwork for the accounts department.

* Provide ad-hoc administrative support to management and other team members as needed.

Key Attributes

* Previous experience in an administrative or offi...